Ops & Governance Manager — Compliance, Strategy & AI

Oxfam Hong Kong; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Job summary

Oxfam Hong Kong is looking for a Manager – Operations and Governance (2-year contract, renewable) to strengthen governance, compliance, risk management, and operational effectiveness across Finance, HR&A, and IT. The role collaborates with SMT, Directorate, auditors, and advisers.

Key responsibilities include policy management, cross-functional project coordination, vendor and contract review, and supporting digital transformation initiatives within the Operations Unit.

Qualifications

• Degree holder preferably in Business Administration, Public Administration, Governance, Corporate Secretarial Practice, Law, Human Resources, Accounting, or a related discipline.
• At least 8 years of relevant working experience in NGO/public/charitable sector.
• Experience in governance, compliance, risk management, committee administration, legal coordination, policy implementation, or organisational operations is an advantage.
• Demonstrated ability to coordinate cross-functional projects and manage multiple stakeholders.
• Strong analytical, problem-solving, organisational, and project coordination skills.
• Excellent communication and interpersonal skills, English and Chinese (Putonghua).
• Proficiency in Microsoft Office and digital collaboration tools.

Responsibilities

• Governance, Compliance and Policy Management: develop, implement, review and communicate governance, compliance and policy frameworks; coordinate policy reviews; facilitate staff communication; monitor compliance and coordinate follow-up actions.
• Operational Coordination and Organisational Effectiveness: foster cross-functional collaboration across Finance, HR&A, IT, and Administration; coordinate projects and initiatives; support process improvement and system enhancements; promote digital tools adoption.
• Secretariat Support and Reporting: serve as secretary to committees; prepare papers and governance documents; conduct research and compile reports; consolidate unit updates.
• Projects & Operational Support: monitor budgets and expenses; support HR, office, and sustainability projects; assist with travel and volunteer programs.

Skills

Governance

Compliance

Risk management

Policy implementation

Stakeholder coordination

Communication

MS Office

Digital collaboration tools

bilingual English & Chinese

Education

Business Administration degree

Public Administration degree

Governance degree

Corporate Secretarial Practice

Law degree

Human Resources degree

Accounting degree

Tools

Microsoft Office

Digital collaboration tools

Job description

Oxfam Hong Kong is looking for a Manager – Operations and Governance (2-year contract, renewable) to strengthen governance, compliance, risk management, and operational effectiveness across Finance, HR&A, and IT. The role collaborates with SMT, Directorate, auditors, and advisers.

Key responsibilities include policy management, cross-functional project coordination, vendor and contract review, and supporting digital transformation initiatives within the Operations Unit.