Operations Lead

MRSL Group; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

MRSL Group, a global powerhouse in independent electronic components, seeks an experienced operations leader to optimise cross-border trading and digital procurement across Asia, Europe, and the US. You will coordinate customers, suppliers, test labs, logistics, and internal teams, driving process improvement, quality standards, and end-to-end visibility in fast-paced markets.

This high-impact role requires strategic thinking, hands-on execution, and a track record of delivering efficiency

Qualifications

• Experience in electronic components distribution or broker/trader environments.
• Strong knowledge of open-market trading operations.
• Proven ability to manage quality control and logistics across international shipments.
• Experience with ERP and order management platforms.

Responsibilities

• Manage customer orders from receipt through shipment and delivery.
• Maintain complete order visibility and accurate tracking throughout fulfilment.
• Resolve delivery issues quickly to protect customer satisfaction.
• Coordinate international shipments with carriers, freight forwarders, and 3PL providers.
• Ensure all import/export documentation is completed accurately.
• Manage shipping activities across Asia, Europe, and North America.
• Oversee quality control activities throughout the order lifecycle.
• Coordinate product verification with third-party testing laboratories.
• Support ISO, QMS, and EMS audit requirements.
• Ensure customer-specific quality standards are consistently achieved.
• Partner with Sales, Sourcing, Accounting, and Operations teams.

Skills

Supply chain leadership

Logistics coordination

ERP systems

Stakeholder management

Quality control

Tools

ERP systems

Order management platforms

Job description

A global powerhouse within the independent electronic components market is transforming the way manufacturers source semiconductors and electronic components.

By combining proprietary technology with deep market expertise, this organisation delivers fully digital procurement solutions that help customers reduce costs, overcome supply chain disruption, and maximise excess inventory opportunities.

Operating across multiple international markets, the business is redefining the future of independent distribution through innovation, transparency, and operational excellence.

Role Overview

This is a strategic, hands-on leadership opportunity for an operations professional who thrives in the fast-moving world of electronic component trading.

You'll become the central point of coordination between customers, suppliers, test laboratories, logistics providers, and internal stakeholders, ensuring every transaction moves seamlessly from quotation to delivery.

Success in this role requires the mindset of a strategic hunter: someone who can identify operational bottlenecks, improve processes, drive quality standards, and maintain complete visibility across complex global supply chains.

If you understand the pace and precision required within independent distribution, this could be your next career-defining move.

Key Responsibilities

• Manage customer orders from receipt through to shipment and final delivery.
• Maintain complete order visibility and ensure accurate tracking throughout the fulfilment cycle.
• Resolve delivery issues quickly to protect customer satisfaction.
• Coordinate international shipments with carriers, freight forwarders, and 3PL providers.
• Ensure all import/export documentation is completed accurately.
• Manage shipping activities across Asia, Europe, and North America.
• Oversee quality control activities throughout the order lifecycle.
• Coordinate product verification with third-party testing laboratories.
• Support ISO, QMS, and EMS audit requirements.
• Ensure customer-specific quality standards are consistently achieved.
• Partner with Sales, Sourcing, Accounting, and Operations teams.
• Build strong working relationships with suppliers, customers, testing partners, and logistics providers.
• Resolve documentation, delivery, and quality-related challenges proactively.
• Identify opportunities to improve operational efficiency.
• Leverage ERP systems, AI-enabled tools, and automation technologies.
• Maintain accurate operational reporting and documentation.

Requirements

Industry Experience

• Previous experience within electronic components, semiconductor distribution, or independent distribution (broker/trader) environments.
• Strong understanding of open-market trading operations.

Quality & Logistics Expertise

• Experience managing quality control processes within electronic components.
• Proven logistics and international shipment coordination experience.
• Understanding of import/export procedures and shipping documentation.

Experience across one or more of the following product categories would be highly advantageous:

• Memory
• ICs
• Computer Modules
• Displays
• Switches

Technical & Commercial Skills

• Experience working with third-party testing laboratories.
• Knowledge of ISO, QMS, and EMS frameworks.
• Familiarity with ERP systems and order management platforms.
• Excellent organisational and stakeholder management capabilities.

What's On Offer

• A high-impact leadership position within a rapidly growing global organisation.
• Exposure to international customers, suppliers, and logistics networks.
• The opportunity to shape operational processes through technology and automation.
• A collaborative, entrepreneurial environment where innovation is encouraged.
• The chance to influence the future of independent electronic component distribution.

Global Reach: With a presence across the UK, EMEA, the US, and Asia, we provide the market intelligence you need to make your next strategic career move.