Operation Officer (Customer Due Diligence Division)

Bank of China (Hong Kong); Hongkong; On-site; HKD 180,000 - 300,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Various allowances

Job summary

A leading banking institution in Hong Kong is seeking candidates for a role focused on customer due diligence (CDD) and KYC verification. The ideal applicant will possess a Higher Diploma in Banking and Finance or related fields, with strong communication skills in English and Chinese. This position offers a competitive remuneration package and comprehensive benefits, making it an attractive opportunity for motivated individuals.

Qualifications

• Higher Diploma or above with major in Banking and Finance or related disciplines.
• Experience in the Banking industry is advantageous.
• Knowledge of Microsoft software and Chinese word processing.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Good command of English and Chinese; Mandarin is a plus.

Responsibilities

• Conduct CDD of customer profiles for onboarding and reviews.
• Identify and verify KYC documents and customer statistics.
• Engage with customers to obtain incomplete CDD information.
• Comply with government regulations and Bank's policies.
• Assist to prepare AML/CFT trainings.
• Implement and complete work/projects assigned by managers.

Skills

Interpersonal skills

Communication skills

Time management

Mandarin knowledge

Education

Higher Diploma or above in Banking and Finance or Business Administration

Relevant qualification in CAMS or AAMLP Core Level

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Responsibilities

• Conduct CDD of customer profile for onboarding, periodic review and trigger event review.
• Identify and verify KYC documents and customer statistic data.
• Engage with customers to provide incomplete CDD information and documentation within service level.
• Comply with relevant government regulations and the Bank's internal guidelines and policies.
• Assist to prepare AML/CFT related trainings.
• Implement and complete work/project assigned by managers.

Requirements

• Higher Diploma or above with major in Banking and Finance, Business Administration or other related disciplines.
• Relevant qualification in CAMS, AAMLP Core Level will be an advantage.
• Experience in Banking industry is advantage.
• Knowledgeable of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing.
• Good interpersonal and communication skills with good written and spoken English and Chinese, knowledge of Mandarin would be a definite advantage.
• Self-motivated, able to work independently and willing to accept challenges.
• Good command of both verbal and written English and Chinese.

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website http://www.bochk.com. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.