Operation Assistant

Aristo Securities Limited; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

5-day work week

Discretionary Bonus

Medical allowance

Snacks, coffee & tea

Festival gifts

Regular staff activities

WanChai office

Job summary

Aristo Securities Limited in Hong Kong is seeking an energetic Operations Assistant to support client onboarding, KYC/CDD checks, and daily trade operations. The role is suitable for fresh graduates aiming to start a career in financial services, with exposure to regulatory compliance and client service excellence.

Candidates with a HKSI RA1 license or papers will have an advantage. English and Chinese language proficiency required; Mandarin fluency is essential.

Qualifications

• Bachelor's degree in Finance, Business Administration, or related disciplines.

Responsibilities

• Manage full account opening process for retail and corporate clients.
• Conduct Know-Your-Customer (KYC) checks and Customer Due Diligence (CDD).
• Provide professional client support and resolve inquiries to maintain satisfaction.
• Coordinate with internal departments and external parties to ensure smooth operations.
• Maintain accurate records and handle ad-hoc administrative tasks.

Skills

Onboarding

KYC

Customer service

Administration

Education

Bachelor's degree in Finance or Business Administration

Job description

Aristo Securities Limited（"Aristo") was founded in 2014 in Hong Kong and is a licensed

brokerage firm providing electronic trading services, low-latency exchange

connectivity, and warrants trading to professional clients. Our main business has been

focused on providing trading solutions and equity capital market services for clients.

The monthly trading volume of Aristo average out to over HK$3.5-5.0 billion per month

with support of tailor made programmable software languages and low latency trading

solutions based on full-tick data feed from HKEx. As part of our strategic expansion, we

are establishing an OTC trading desk focused initially on Eurobonds and fixed income

products to better serve client execution needs. More information on Aristo can be

found on https://www.aristo.hk/tradeui/AboutUs.

Role Overview:

We are seeking a proactive and detail-oriented individual to join our team. This role is ideal for fresh graduates looking to start a career in the financial services industry, offering hands-on exposure to client onboarding, KYC compliance, and operations. Experienced candidates with SFC RA 1 representative license will be considered for a senior role.

Key Responsibilities:

Client Onboarding & KYC: Manage the full account opening process for both retail and corporate clients; conduct thorough Know-Your-Customer (KYC) checks and Customer Due Diligence (CDD) in compliance with regulatory standards.

Client Services: Act as the primary point of contact for client enquiries, providing professional and timely support to resolve issues and maintain high customer satisfaction.

Operational Coordination: Liaise effectively with internal departments (IT, Settlement, Compliance etc.) and external parties (brokers, custodians etc.) to ensure smooth daily operations.

Administration: Maintain accurate records and document filing systems; perform ad-hoc administrative duties as assigned by supervisors.

Requirements:

Education: Degree holder in Finance, Business Administration, or related disciplines.

Licensing: Holder of (or passed HKSI papers for) SFC RA1 license will be a distinct advantage.

Experience: Previous experience in brokerage firms or financial institutions is preferred but not required. Fresh graduates with a strong passion for the industry are welcome to apply.

Language Skills: Proficiency in spoken and written English and Chinese; fluency in Mandarin is essential.

Personal Attributes: Self-motivated, responsible, and eager to learn. Demonstrates good business etiquette, strong organizational skills, and a collaborative team spirit.

Career Potential: Candidates with more experience and a proven track record will be considered for the Operation Officer / Managerposition.

(Fresh graduates are welcome | Career path to Operation Officer/ Manager)
(Please provide your "expected salary" in the CV) We Offer:

• Fun and Smart working environment
• 5-day work week
• Discretionary Bonus
• Medical allowance
• Free snacks, coffee, and tea
• Festival gifts
• Regular staff activities
• Convenient office location in WanChai

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as an operations assistant?
• Do you have experience in administration?
• Which of the following languages are you fluent in?