Officer, Product Proposition & Solutions

Manulife/John Hancock; Hong Kong; Hybrid; HKD 420,000 - 700,000; Full time

Benefits offered by this job

Hybrid work arrangement

Equal opportunity employer

Flexible environment

Job summary

Manulife/John Hancock is seeking a data-driven professional to support planning and monitoring of sales campaigns and propositions. The role involves market intelligence, data analysis, and preparing insights to drive decision-making.

You will leverage AI-enabled tools to enhance efficiency, coordinate with internal teams, and help refine insurance products and propositions. Hybrid work setup in Hong Kong is available.

Qualifications

• University degree in any discipline; Marketing/Finance/Insurance/Data Analytics preferred.
• 1-2 years in insurance; product development experience preferred.
• Knowledge of life insurance products; exposure to campaigns and proposition development.
• Strong analytical skills to interpret data and generate insights.
• Familiarity with AI-enabled productivity and analytics tools; willingness to apply them.

Responsibilities

• Support planning, implementation, and post-launch monitoring of sales campaigns and propositions.
• Conduct market intelligence, benchmarking, and industry research.
• Analyze data and prepare campaign performance tracking and insights.
• Leverage AI and automation to improve efficiency and monitoring.
• Prepare campaign materials, sales support documents, and guidelines.
• Coordinate with stakeholders to ensure timely fulfillment of campaigns.
• Respond to inquiries on campaign mechanics and processes.
• Assist in development/enhancement of insurance products and propositions.
• Support ad hoc projects and other business initiatives.

Skills

Market research

Data analysis

AI tools

Excel

PowerPoint

English

Chinese

Stakeholder management

Education

University degree

Tools

Copilot

Job description

Position Responsibilities

• Support the planning, implementation, and post-launch monitoring of sales campaigns and customer proposition initiatives.
• Conduct market intelligence, competitor benchmarking, and industry research to identify market trends, business opportunities, and areas for proposition enhancement.
• Perform data analysis and prepare regular campaign performance tracking, business insights, and recommendations to support decision-making.
• Leverage data visualization, automation tools, and AI-enabled solutions to improve efficiency, campaign monitoring, and operational effectiveness.
• Prepare and review campaign-related materials, sales support materials, operational guidelines, communication decks, and briefing documents.
• Review user requirement and coordinate with internal stakeholders to ensure smooth and timely fulfillment for sales campaigns.
• Respond to enquiries from distribution channels and internal stakeholders regarding campaign mechanics, operational processes, and proposition-related matters.
• May participate in the development and enhancement of insurance products and propositions as required.
• Assist in ad hoc projects and other business initiatives.

Required Qualifications

• University degree in any discipline. Marketing, Finance, Insurance, Statistics, Data Analytics related would be preferred.
• 1-2 years of experience in insurance industry preferably with at least 1 years of experience in product development. Fresh graduates with internship experience in product development will also be considered.
• Knowledge of various types of life insurance products. Exposure in campaign and proposition development is preferred.
• Strong analytical skills with the ability to interpret data, identify trends, and generate actionable business insights is preferred.
• Familiarity with AI-enabled productivity and analytics tools, such as Microsoft Copilot or other emerging technologies, and a willingness to apply them to enhance business effectiveness.
• Team player, passionate, mature and independent in driving and handling counterparts. Demonstrates curiosity, continuous learning mindset, and strong interest in leveraging technology to drive business results.
• Strong communication, presentation and problem-solving skills.
• Detail-oriented, proactive, and able to work independently in a fast-paced environment.
• Ability to leverage key relationships and build networks to work effectively and deliver results.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint; knowledge of data visualization or reporting tools is an advantage.
• Good command of written and spoken English and Chinese.
• Maintains commitment to goals, measures own work to track progress, while identifying and resolving challenges.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement Hybrid

We're Manulife. And we're on a mission to make decisions easier and lives better. Better is what drives us. It's what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It's the reason we're dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you'll be empowered to learn and grow your career. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you'll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We're proud of our accomplishments and recognition. Recent awards include:

• 2026 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World's Best Employers 2025
• Financial Times World's Best Employers Asia-Pacific 2026
• We've been recognized as one of Canada's Top 100 Employers 2026
• #1 Life Insurer for AI Maturity by Evident 2026

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