Officer/Assistant Officer, Property Services (Mid-level - Luxury Residential)

Kerry Properties Limited; Hong Kong; On-site; HKD 223,000 - 402,000; Full time

Job summary

Kerry Properties Limited is seeking an Officer/Assistant Officer, Property Services (Mid-level - Luxury Residential) in Central Mid-level. The role covers daily property operations, procurement, and superior resident services.

The successful candidate will lead a small team, manage contractors, and ensure quality services for residents and guests, with English and Chinese language proficiency required.

Qualifications

• Degree or Diploma in Property/Real Estate or related discipline.
• 3+ years of relevant property management experience, luxury residential preferred.
• Customer-oriented with strong leadership and problem-solving skills.
• Good command of English and Chinese (spoken and written).
• Proficiency in MS Office.

Responsibilities

• Provide quality services to residents and guests.
• Oversee daily operation of the property, including office administration, procurement, and customer services.
• Supervise contractors to ensure services are properly provided.
• Direct and supervise building staff.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Leadership

Problem solving

Bilingual English/Chinese

Education

Degree / Diploma in Property / Real Estate

Tools

MS Office

Job description

Officer/Assistant Officer, Property Services (Mid-level - Luxury Residential)

Location: Central Mid-level (Shuttle bus services provided, bus stop near MTR station)

What You'll Do

• To provide quality services to our residents and guests
• To be responsible for the daily operation of the property, including but not limited to office administration, procurement, customer services, complaint handling etc.
• To supervise the overall performance of contractors to ensure their servicesare properly provided
• To direct and supervise building staff
• To perform other duties as assigned by the supervisor

Who You’ll Work With

• You will work with the property services team and external contractors to provide excellent services to all residents and guests.

Who You Are

• Customer Oriented
• Personally Accountable

Qualifications and Requirements:

• Degree / Diploma holder in Property / Real Estate or related disciplines
• At least 3 years of relevant experience in property management, preferably gainedfromluxury residential properties. Candidates with less experience will be considered as Assistant Officer, Property Services
• Customer-oriented, strong leadership and problem-solving skills
• Good command of both spoken and written English and Chinese
• Proficiency in MS Office