Music Coordinator (Music Creative)

Imagesound Limited; Hong Kong Island; On-site; HKD 190,000 - 223,000; Full time

Job summary

Imagesound Limited in Hong Kong is seeking a versatile Music Coordinator to join the APAC Media Team. The role blends music ingestion, metadata standardization, and responsive client service to ensure accurate playlists and timely updates.

The ideal candidate has strong operational discipline, broad musical knowledge, and fluent Cantonese, English and Mandarin, with comfortable client interactions and a passion for music in hospitality or lifestyle environments.

Qualifications

• Experience in music or media operations.
• Comfortable communicating with clients.
• Knowledge of music genres and moods.
• Fluent in Cantonese, English and Mandarin.
• Excellent organizational skills.

Responsibilities

• Manage and organize regional music library and content ingestion.
• Maintain music stations across client accounts with timely updates.
• Handle music service calls and emails with clarity and coordination.
• Translate and standardize metadata and track information.
• Research and source new music content for updates.
• Track music trends and access new releases and promos.
• Communicate with Senior Music Curators and Media Manager on status.
• Optimize sourcing workflows for efficiency and accuracy.

Skills

Music operations

Client service

Cantonese

English

Mandarin

Organizational skills

Communication skills

Music knowledge

Job description

Position: Music Coordinator (Full-time)
Location:Hong Kong
Salary:HKD $17,000 – $20,000 (based on experience)

Role Summary

We are looking for a versatile and detail oriented Music Coordinator to join our APAC Media Team. This role combines music ingestion and sourcing operations with client-facing music service responsibilities. You’ll be working closely with our music curators and clients to ensure our music libraries are well-maintained, playlists are accurately delivered, and service calls are handled with clarity and care.

The ideal candidate is someone with strong operational discipline, musical knowledge, and excellent communication skills, a well-rounded talent who’s confident in both backend tasks and direct client interaction.

We’re seeking someone with relevant working experience, ideally in music, media, or a related creative field.

Key Responsibilities

• Manage and organize the regional music library and content ingestion.
• Maintain music stations across client accounts, ensuring updates are delivered on time.
• Handle music service calls and email enquiries, coordinating with the media team to resolve client requests.
• Translate and standardize metadata and track information.
• Research and source new music content for updates.
• Track music trends and maintain access to new releases and exclusive promos.
• Communicate regularly with Senior Music Curators and Media Manager on project status and delivery timelines.
• Optimize sourcing workflows for greater efficiency and accuracy.

Key Requirements

• Relevant experience in music/media operations, digital libraries, or client service in a creative industry.
• Comfortable speaking directly with clients and representing the team in service communications.
• Strong understanding of music genres, moods, and their application in hospitality or lifestyle environments.
• Confident in identifying, tagging, and classifying music content.
• Fluent in Cantonese, English and Mandarin (spoken and written).
• Strong organizational skills and time management.
• Passion for music, technology, and the role of music in guest experiences.

Interfaces

Reports to: Regional Manager (APAC)

Interfaces with: Senior Music Curators, Global Media Team

We’re a dynamic team working across some of the world’s top hospitality and lifestyle brands. If you’re passionate about music, operations, and delivering great service, we’d love to hear from you.

We offer a creative working environment where ideas are valued, individuality is welcomed, and music is always at the heart of what we do!

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• What is your highest level of education?