Medical Secretary

Virtus Heart Clinic Limited; Hong Kong; On-site; HKD 201,000 - 301,000; Full time

Benefits offered by this job

Medical benefits

Performance bonus

Job summary

Virtus Heart Clinic Limited in Hong Kong is seeking a secretary for Cardiology specialists to support front-desk and coordination tasks.

The role involves handling calls, scheduling, travel, patient admissions, and confidential filing, with a 5.5-day work week and potential bonuses. Candidates should have a degree and at least 3 years in the medical field, and be fluent in Cantonese, English, and Mandarin.

Qualifications

• Degree holder with at least 3 years' experience in the medical field.
• Excellent customer service and strong written and spoken communication in Cantonese, English, and Mandarin.
• Ability to handle correspondence independently with good time management.
• Proficient in MS Office and Chinese Word Processing.
• Trustworthy with confidential information.

Responsibilities

• Answer and route calls from patients, agents, sales, and vendors.
• Arrange and schedule meetings with internal and external parties.
• Coordinate travel and meeting arrangements.
• Arrange for patient operation/admission at hospital.
• Organize filing system and handle confidential documents.
• Perform ad hoc assignments.
• Process cheque payments and bank follow-ups.
• Work hours: 10:00–18:00 Mon-Fri; 10:00–14:00 Sat; may be required for after-hours calls.

Skills

Cantonese

English

Mandarin

Education

Bachelor degree or above

3 years medical field experience

Tools

MS Office

Chinese Word Processing

Job description

Job Description

Secretary to Cardiology specialists

Job Duties

• Responsible for picking up any phone calls from patients/agents/Sales/Vendors
• Arrange and schedule meetings/appointments with internal and external parties
• Coordinate travel/Meeting arrangements
• Arrange for the patient's operation/admission at the hospital, etc.
• Organize and maintain the filing system, handle and store confidential documents
• Perform ad hoc assignments as required
• Issue cheque payments or any bank-related follow-up
• Hours of work: 10:00 am to 6:00 pm (Mon-Fri) and 10:00 am - 2:00 pm (Sat). Sometimes, be prepared for out-of-hours calls between 6 and 10 pm.

Requirements

• Degree Holder or above, minimum 3 years' experience working in the medical field
• Excellent customer service skills and verbal and written communication abilities in Cantonese, English, and Mandarin
• Handle correspondence and assignments independently and professionally with excellent time management
• Proficient in MS Office, including Word, Excel, PowerPoint, and Chinese Word Processing
• Responsible and reliable in handling confidential information

Details

• 5.5 days’ work week
• Medical benefits
• Potential for performance-linked bonus

Company Overview

A heart-focused clinic with 9 doctors, part of the larger Virtus group Located in Entertainment Building, in the heart of central Patients from abroad, mainland China and Hong Kong

A young, dynamic, caring team to work with