Manager – Veterinary Nursing Training

SPCA (Hong Kong); Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Job summary

SPCA (Hong Kong) invites applications for a Training Lead to design and deliver practical veterinary training across SPCA clinics and training centres in Hong Kong. The role emphasizes on-site coaching, competency-based learning, and strong stakeholder engagement with clinic leadership.

You will create SOPs, manuals, videos, and assessments; supervise junior staff; and ensure safety, welfare, and regulatory compliance while advancing animal-care skills across multiple roles including CS, Homing

Qualifications

• Registered Veterinary Nurse (RVN), Licensed Veterinary Technician (LVT), or equivalent qualification.
• Minimum 10 years’ experience in veterinary nursing.
• Experience in training, mentoring, or supervising junior staff will be an advantage.
• Strong knowledge of small animal clinical procedures, anaesthesia, diagnostics, and patient care.
• Clinical expertise in general practice nursing and patient care.
• Instructional design for practical, competency‑based training.
• Good presentation and facilitation skills.
• Coaching and mentorship with clear communication and patience.
• Assessment literacy for evaluating skills and knowledge.
• Safety leadership and risk management.
• Professionalism and ethical decision‑making.
• Organisational skills for managing multiple trainees and clinics.
• On site work in SPCA veterinary clinics / hospitals, and / or training centres is required.
• Physical work involving animal handling, lifting, and clinical procedures.
• Travel between clinic locations if supporting multiple sites is required.

Responsibilities

• Create weekly modules, skill checklists, and competency milestones.
• Design hands-on learning activities aligned with clinic workflows and case types.
• Produce training materials such as SOPs, manuals, videos, and assessment tools.
• Provide on-site coaching in animal handling, clinical nursing, diagnostics, surgical support, and patient care.
• Conduct skills labs, simulations, and supervised practice sessions.
• Ensure trainees follow low-stress handling and welfare-first practices.
• Develop and administer competency assessments (skill sign offs).
• Evaluate trainee performance and provide structured feedback.
• Identify learning gaps and implement remediation plans.
• Audit training quality, safety compliance, and documentation standards.
• Establish and enforce safety protocols for animal handling, sharps, chemicals, radiology, and infection control.
• Ensure training activities comply with local veterinary regulations and clinic policies.
• Promote a culture of safety, welfare, and professionalism.
• Train clinic mentors and supervisors.
• Facilitate communication between trainees, mentors, and veterinary surgeons.
• Advise clinic leadership on training capacity, workflow integration, and resource planning.
• Train CS staff on welfare knowledge, triage questioning, client communication, and service flow.
• Train Homing Assistants on behaviour assessment, adoption counselling, animal handling, and welfare monitoring.
• Train Inspectors on triage, animal first aid, monitoring vital signs.

Skills

Veterinary nursing expertise

Coaching and mentorship

Instructional design

Safety leadership

Education

RVN or LVT or equivalent qualification

10+ years veterinary nursing experience

Job description

• Create weekly modules, skill checklists, and competency milestones.
• Design hands‑on learning activities aligned with clinic workflows and case types.
• Produce training materials such as SOPs, manuals, videos, and assessment tools.

Practical Training Delivery

• Provide on‑site coaching in animal handling, clinical nursing, diagnostics, surgical support, and patient care.
• Conduct skills labs, simulations, and supervised practice sessions.
• Ensure trainees follow low‑stress handling and welfare‑first practices.

Assessment & Quality Assurance

• Develop and administer competency assessments (skill sign offs).
• Evaluate trainee performance and provide structured feedback.
• Identify learning gaps and implement remediation plans.
• Audit training quality, safety compliance, and documentation standards.

Safety & Compliance

• Establish and enforce safety protocols for animal handling, sharps, chemicals, radiology, and infection control.
• Ensure training activities comply with local veterinary regulations and clinic policies.
• Promote a culture of safety, welfare, and professionalism.

Mentorship & Stakeholder Support

• Train clinic mentors and supervisors.
• Facilitate communication between trainees, mentors, and veterinary surgeons.
• Advise clinic leadership on training capacity, workflow integration, and resource planning.

Design and Deliver Practical Training for Other Animal-Care Roles with the Society

• Customer Services (CS)
  • Training on basic animal welfare knowledge, triage questioning, client communication, and service flow.
  • Ensure CS staff understand clinical terminology, appointment types, and safety protocols.
• Homing Assistants
  • Training in behaviour assessment, adoption counselling, animal handling, and welfare monitoring.
  • Develop SOPs for homing procedures, matching assessments, and post‑adoption support.
• Inspectorate
  • Training on triage, animal first aid, monitoring vital signs
  • Ensure inspectors understand clinical red flags and referral pathways.
• Training in husbandry, cleaning protocols, enrichment, feeding, monitoring, and low‑stress handling.
• Develop competency checklists for daily care routines and welfare standards.

Qualification & Requirements

• Registered Veterinary Nurse (RVN), Licensed Veterinary Technician (LVT), or equivalent qualification.
• Minimum 10 years’ experience in veterinary nursing experience.
• Experience in training, mentoring, or supervising junior staff will be an advantage.
• Strong knowledge of small animal clinical procedures, anaesthesia, diagnostics, and patient care.
• Clinical expertise in general practice nursing and patient care.
• Instructional design for practical, competency‑based training.
• Good presentation and facilitation skills.
• Coaching and mentorship with clear communication and patience.
• Assessment literacy for evaluating skills and knowledge.
• Safety leadership and risk management.
• Professionalism and ethical decision‑making.
• Organisational skills for managing multiple trainees and clinics.
• On site work in SPCA veterinary clinics / hospitals, and / or training centres is required.
• Physical work involving animal handling, lifting, and clinical procedures.
• Travel between clinic locations if supporting multiple sites is required.

Data Entry

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