Manager, Group Events

FWD Group Management Holdings Limited; Hong Kong; Sur place; HKD 750 000 - 1 100 000; Plein temps

Résumé du poste

FWD Group seeks an experienced events leader to plan and deliver a portfolio of regional and global events across live, virtual and hybrid formats. You will manage budgets, timelines, venues, and vendors, coordinating VIPs and executive meetings while ensuring a seamless attendee experience.

You will collaborate with senior stakeholders across multiple markets, deliver post-event analytics, and maintain governance and compliance with internal policies. Travel internationally as required.

Qualifications

• 7-11 years experience in event management for corporate events.
• Fluency in English and Cantonese.
• Proficiency with event platforms (Zoom, Cvent/Swoogo) and MS Office.

Responsabilités

• Lead planning and delivery of a portfolio of regional and global events.
• Manage budgets, timelines, venues, and vendors to ensure successful outcomes.
• Coordinate VIPs and executive-level meetings; manage on-site execution and post-event analysis.

Connaissances

Project management

Communication

Stakeholder management

Attention to detail

English

Cantonese

Formation

Bachelor's degree in events/marketing/communications

Outils

PowerPoint

Zoom

Cvent/Swoogo

Description du poste

About FWD GroupFWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.comPURPOSELead the planning and delivery of a portfolio of regional and global events, providing strategic event guidance and ensuring successful outcomes through effective stakeholder, vendor and project managementDrive successful event outcomes through effective management of project timelines, stakeholders, budgets, vendors and operational deliveryKEY ACCOUNTAIBILITIESEvent delivery: Lead and manage the planning and delivery of a portfolio of regional and global events, providing strategic event guidance while overseeing project management, logistics, stakeholder engagement and operational executionPlanning and coordination: Partner with stakeholders to define event objectives, recommend event formats and engagement strategies, and manage project timelines, deliverables, resources and event outcomesInfluence stakeholders and provide recommendations that align with event objectives and broader organisational prioritiesManage the full event lifecycle for multiple events, overseeing planning, communications, delegate registration, logistics, budgets, timelines, and on-site execution to ensure successful delivery against project objectives and financial targetsOperational responsibilities: Manage relationships with venues, suppliers, caterers while coordinating event planning meetings and contributing to venue selection, logistics and technology requirements to ensure seamless event deliveryAdhere to event policies and standard operating proceduresVIP management: Managing VIPs including coordinating executive and Board-level meetings and eventsCorporate meeting management: Oversee venue bookings, executive calendars and meeting logistics, ensuring seamless coordination of meetings, events and stakeholder engagementsLogistics management: Coordinate delegate travel arrangements, including flights, accommodation, and ground transportation for meetings and eventsConfidentiality and discretion: Capable of maintaining strict confidentiality of all FWD management and board data and documentationOn-site and remote support: Oversee on-site event delivery, managing troubleshooting and operational issues to ensure a seamless attendee experienceVendor management: Build and maintain strong relationships with vendors, agencies and event partners while supporting supplier negotiations, contract discussions and commercial reviews to deliver quality outcomes and value for money· Where necessary, conduct site visits and inspections to ensure venues meet event requirements and safety regulationsLeadership and collaboration: Provide guidance to colleagues, agencies and project teams, championing best practices and consistency across event planning and delivery activitiesEvent budgeting and systems administration: Support the delivery of events within approved budget parameters, monitoring expenditure, identifying cost efficiencies and ensuring compliance with governance, procurement and expense management requirementsAbility to navigate and comply with FWD systems and processes for vendor setup, purchase requisitions, invoice management, and payment processingCorporate governance: Coordinates event communications plans and work closely with Group Brand, Group Communications, and event agencies to ensure all event communications and branded materials align with corporate guidelines and event objectives. Ensure events comply with company policies and governance requirements, proactively identifying risks and engaging Compliance, Legal, Risk, Corporate Security, Procurement and other stakeholders to implement appropriate mitigation measuresProcess improvement: Drive continuous improvement by identifying opportunities to enhance event processes, attendee experience, operational efficiency and event management standardsStay informed of event industry trends, best practices, and emerging technologies, applying relevant innovations in line with FWD policies and event standardsPost-event analytics: Support post-event reporting activities, including event debriefs, attendee feedback analysis, budget reconciliation and the preparation of stakeholder updates and presentationsQUALIFICATIONS / EXPERIENCE7-11 years experience in event management, with a proven track record of planning and delivering corporate eventsExperience supporting virtual and hybrid eventsStrong organisational, project management, and multitasking skills, with the ability to manage competing prioritiesHighly detail-oriented, proactive, and customer-focused, with the ability to work independentlyExperience working with event agencies, venues, hotels, and external suppliersExcellent written and verbal communication skills, with the ability to engage effectively with senior stakeholders, vendors, and event attendeesWillingness and ability to travel internationally as requiredFluency in English and CantoneseProficiency in Microsoft Office, particularly PowerPoint, and experience using event management platforms and advanced technology solutions i.e. AI toolsKNOWLEDGE & TECHNICAL SKILLSStrong understanding of event operations, accommodation management, delegate logistics and venue management.Skilled in creating and understanding event rundowns with clear and concise details and timingsWorking knowledge/experience with virtual events platforms/technology (i.e. Zoom and Cvent/Swoogo) and ability to assess and advise on functionality to meet the needs of the eventPrevious experience in a similar role for a financial institutionSpecific experience in managing both internal and external client events, including conferences and higher end/premiere hospitality events.Comfortable working in a fast-paced environment across demanding and challenging eventsExcels under pressure and confident handling last-minute details and changes