Manager, Group Events

FWD Group Management Holdings Limited; Hong Kong; Hybrid; HKD 480,000 - 680,000; Full time

Job summary

FWD Group in Hong Kong seeks a seasoned Event Manager to lead planning and delivery for regional and global events. You will guide objectives, manage timelines, budgets, venues and vendors while coordinating stakeholders and ensuring seamless on-site execution.

The role requires experience with virtual and hybrid formats, strong organisational skills and the ability to drive process improvements across event programs.

Qualifications

• 7–11 years of corporate event management experience.
• Experience supporting virtual and hybrid events.
• Strong organisational and project management skills.

Responsibilities

• Lead and manage planning and delivery of regional and global events with strategic guidance.
• Oversee budgets, timelines, venues, vendors, with operational execution.
• Coordinate stakeholder engagement, communications and on-site logistics.
• Ensure events meet objectives, governance rules and cost targets.
• Collaborate with governance, brand and communications teams for alignment.
• Provide leadership to agencies and project teams and drive process improvements.

Job description

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

Purpose

Lead the planning and delivery of a portfolio of regional and global events, providing strategic event guidance and ensuring successful outcomes through effective stakeholder, vendor and project management

Drive successful event outcomes through effective management of project timelines, stakeholders, budgets, vendors and operational delivery

Key Accountabilities

• Event delivery: Lead and manage the planning and delivery of a portfolio of regional and global events, providing strategic event guidance while overseeing project management, logistics, stakeholder engagement and operational execution
• Planning and coordination: Partner with stakeholders to define event objectives, recommend event formats and engagement strategies, and manage project timelines, deliverables, resources and event outcomes
• Influence stakeholders and provide recommendations that align with event objectives and broader organisational priorities
• Manage the full event lifecycle for multiple events, overseeing planning, communications, delegate registration, logistics, budgets, timelines, and on-site execution to ensure successful delivery against project objectives and financial targets
• Operational responsibilities : Manage relationships with venues, suppliers, caterers while coordinating event planning meetings and contributing to venue selection, logistics and technology requirements to ensure seamless event delivery
• Adhere to event policies and standard operating procedures
• VIP management: Managing VIPs including coordinating executive and Board-level meetings and events
• Corporate meeting management: Oversee venue bookings, executive calendars and meeting logistics, ensuring seamless coordination of meetings, events and stakeholder engagements
• Logistics management: Coordinate delegate travel arrangements, including flights, accommodation, and ground transportation for meetings and events
• Confidentiality and discretion: Capable of maintaining strict confidentiality of all FWD management and board data and documentation
• On-site and remote support: Oversee on-site event delivery, managing troubleshooting and operational issues to ensure a seamless attendee experience
• Vendor management: Build and maintain strong relationships with vendors, agencies and event partners while supporting supplier negotiations, contract discussions and commercial reviews to deliver quality outcomes and value for money- Where necessary, conduct site visits and inspections to ensure venues meet event requirements and safety regulations
• Leadership and collaboration: Provide guidance to colleagues, agencies and project teams, championing best practices and consistency across event planning and delivery activities
• Event budgeting and systems administration: Support the delivery of events within approved budget parameters, monitoring expenditure, identifying cost efficiencies and ensuring compliance with governance, procurement and expense management requirements
• Ability to navigate and comply with FWD systems and processes for vendor setup, purchase requisitions, invoice management, and payment processing
• Corporate governance: Coordinates event communications plans and work closely with Group Brand, Group Communications, and event agencies to ensure all event communications and branded materials align with corporate guidelines and event objectives. Ensure events comply with company policies and governance requirements, proactively identifying risks and engaging Compliance, Legal, Risk, Corporate Security, Procurement and other stakeholders to implement appropriate mitigation measures
• Process improvement: Drive continuous improvement by identifying opportunities to enhance event processes, attendee experience, operational efficiency and event management standards
• Stay informed of event industry trends, best practices, and emerging technologies, applying relevant innovations in line with FWD policies and event standards
• Post-event analytics: Support post-event reporting activities, including event debriefs, attendee feedback analysis, budget reconciliation and the preparation of stakeholder updates and presentations

Qualifications / Experience

• 7-11 years experience in event management, with a proven track record of planning and delivering corporate events
• Experience supporting virtual and hybrid events
• Strong organisational, project