Manager, Administration & CEO Office, Hong Kong

Malayan Banking Berhad ('Maybank'); Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Job summary

Malayan Banking Berhad ("Maybank") in Hong Kong seeks a Manager, Administration & CEO Office to lead the Administration team, ensuring efficient office support services and smooth day‑to‑day operations for the region.

You will oversee vendor management, facilities upgrades, budgeting, and contract negotiations, while coordinating ESG data collection and governance with the Head Office. You may deputize to the Head of Administration when required.

Qualifications

• Diploma or Degree in Business Administration or related disciplines.
• Minimum 8 years of relevant experience in office administration, facilities management, or corporate services, preferably in banking/financial services.
• Proven experience in vendor management, facilities management and project coordination.
• Strong communication and stakeholder management skills.
• Independent, well-organized and able to work under pressure.
• Proficient in English; good Chinese language skills (Cantonese/Mandarin).

Responsibilities

• Lead and manage the Administration team to deliver efficient office support services and ensure smooth day-to-day operations.
• Oversee vendor and service provider management, including sourcing, contract negotiation, renewals, and performance monitoring.
• Manage office facilities, maintenance, renovation and relocation projects.
• Coordinate corporate mobile phone and iPad administration, including contract management and cost optimization.
• Manage departmental budgets and monitor operating expenses.
• Review invoices and ensure proper approval and payment processes are followed.
• Act as the coordinator for ESG data collection and reporting to Group Office.
• Liaise with building management, vendors, internal stakeholders and Head Office on operational matters.
• Support business continuity planning, operational risk management and governance initiatives.
• Coordinate the management of company holiday apartments and related facilities.
• Develop and enhance administrative policies, procedures and workflows to improve operational efficiency.
• Serve as the deputy to the Head of Administration when required.

Skills

Vendor management

Facilities management

Project coordination

Communication

Stakeholder management

Microsoft Office

English (written and spoken)

Chinese (Cantonese/Mandarin)

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

Manager, Administration & CEO Office, Hong Kong

Lead and manage the Administration team to deliver efficient office support services and ensure smooth day-to-day operations.

Oversee vendor and service provider management, including sourcing, contract negotiation, renewals, and performance monitoring.

Manage office facilities, maintenance, renovation and relocation projects.

Coordinate corporate mobile phone and iPad administration, including contract management and cost optimization.

Manage departmental budgets and monitor operating expenses.

Review invoices and ensure proper approval and payment processes are followed.

Act as the coordinator for ESG data collection and reporting to Group Office.

Liaise with building management, vendors, internal stakeholders and Head Office on operational matters.

Support business continuity planning, operational risk management and governance initiatives.

Coordinate the management of company holiday apartments and related facilities.

Develop and enhance administrative policies, procedures and workflows to improve operational efficiency.

Serve as the deputy to the Head of Administration when required.

Requirements

Diploma or Degree holder in Business Administration or related disciplines.

Minimum 8 years of relevant experience in office administration, facilities management, corporate services or related functions, preferably within banking or financial services.

Proven experience in vendor management, facilities management and project coordination.

Strong communication and stakeholder management skills.

Independent, well-organized and able to work effectively under pressure.

Proficient in Microsoft Office applications.

Good command of spoken and written English, Chinese (Cantonese and Mandarin).

(Personal data provided in the employment applications will be treated in strict confidential and used in strict confidence and used only for recruitment purpose. For unsuccessful Candidates, the Personal data will be kept for a period of no longer than 2 years, starting from the date we notify the potential candidates of the outcome of the most recent applications)

Humanising Financial Services has always been in our DNA. It is our mission to embed it in everything we do, from the initiatives to uplift communities close to our hearts to the continuous innovation of financial solutions that are simple, intuitive, and centered around the human experience, within the region and beyond. Above all, we understand our responsibility in ensuring that no one gets left behind.

Humanising Financial Services has always been in our DNA. It is our mission to embed it in everything we do, from the initiatives to uplift communities close to our hearts to the continuous innovation of financial solutions that are simple, intuitive, and centered around the human experience, within the region and beyond. Above all, we understand our responsibility in ensuring that no one gets left behind.