Luxury Retail Sales Manager – Design & Interiors

Madison (Hong Kong) Limited; Hong Kong; On-site; HKD 201,000 - 357,000; Full time

Job summary

Madison (Hong Kong) Limited, part of The Madison Group, is seeking a results-driven luxury sales professional to join our House of Madison showroom in Hong Kong. The role focuses on delivering exceptional guest service, driving sales, and maintaining brand standards.

You will collaborate with cross-functional teams, manage inquiries, and contribute to sales strategy. The ideal candidate has at least 3 years of relevant experience, excellent English and Cantonese, and a passion for premium

Qualifications

• 3+ years in luxury retail, premium kitchen/furnishings, or high-end lifestyle/hospitality.
• Self-motivated with attention to detail and passion for work.
• Strong communication and interpersonal skills.
• MS Office proficiency.
• Fluent English and Cantonese; Mandarin preferred.
• Immediate availability preferred.

Responsibilities

• Provide high-quality guest service and respond to enquiries promptly.
• Conduct sales and business development activities to grow sales.
• Achieve sales targets and brand goals.
• Collaborate with cross-departments to handle guest and operational issues.
• Perform daily shop duties and maintain showroom cleanliness.
• Support quotations and sales orders administratively.
• Handle ad-hoc tasks as required by supervisors.

Skills

Customer service

Sales

Communication

Interpersonal skills

MS Office proficiency

Job description

Madison (Hong Kong) Limited, part of The Madison Group, is seeking a results-driven luxury sales professional to join our House of Madison showroom in Hong Kong. The role focuses on delivering exceptional guest service, driving sales, and maintaining brand standards.

You will collaborate with cross-functional teams, manage inquiries, and contribute to sales strategy. The ideal candidate has at least 3 years of relevant experience, excellent English and Cantonese, and a passion for premium