Luxury Retail Sales Associate | Personal Styling

Tapestry (Coach/Kate Spade); Hong Kong; On-site; HKD 134,000 - 223,000; Full time

Job summary

Coach is a global fashion house known for luxury retail experiences. As a Sales Associate, you will be the front-line ambassador, delivering elevated service, meeting personal and store sales goals, and supporting daily store operations.

The role blends luxury-retail service, omni-channel selling, and teamwork to foster brand loyalty and revenue. You will build client relationships through personalized styling, product expertise, and fashion advice while driving sales via cross-selling and

Qualifications

• Experience in luxury retail or premium fashion preferred.
• Strong communication and interpersonal skills.
• Ability to work in fast-paced luxury environment.

Responsibilities

• Represent Coach as a brand ambassador and maintain service standards.
• Build lasting client relationships through styling, product knowledge and fashion advice.
• Drive sales through cross-selling and personalized recommendations.
• Utilize POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Meet or exceed individual and team KPIs and participate in brand initiatives.

Skills

Clienteling

Sales performance

English proficiency

Fashion knowledge

Job description

Coach is a global fashion house known for luxury retail experiences. As a Sales Associate, you will be the front-line ambassador, delivering elevated service, meeting personal and store sales goals, and supporting daily store operations.

The role blends luxury-retail service, omni-channel selling, and teamwork to foster brand loyalty and revenue. You will build client relationships through personalized styling, product expertise, and fashion advice while driving sales via cross-selling and