Luxury Residential Property Officer

Swire Properties Limited; Hong Kong; On-site; HKD 420,000 - 540,000; Full time

Job summary

Swire Properties Limited is seeking a Residential Property Officer for The Headland Residences in Hong Kong. The role supports daily operations, oversees service contractors, and ensures compliance with housing regulations while delivering high-quality resident service.

The candidate should have at least 5 years’ experience in property management, a relevant degree, and strong English and Chinese communication skills, including Putonghua.

Qualifications

• Degree holder in Housing Management or Property Management or related disciplines.
• Minimum 5 years’ experience in property management or related industries.
• Membership in HK Institute of Housing (PMSA Tier 2+) preferred.
• Fluent in English and Chinese, Putonghua preferred.
• Good PC skills and familiarity with MS Office.

Responsibilities

• Facilitate takeover of common areas and facilities of residential buildings.
• Develop work instructions to support daily operation.
• Oversee day-to-day property management operations and coordinate service contractors.
• Ensure compliance with statutory requirements (BMO, DMC, house rules).
• Supervise team performance to maintain high-quality service.
• Provide customer service for resident inquiries and coordinate with owners and external parties.
• Assist with Management Office administration and workflow oversight.
• Attend meetings and prepare management/financial reports.
• Perform other duties as assigned by seniors.

Skills

Customer service

Communication

Putonghua

Education

Degree in Housing/ Property Management or related disciplines

Tools

MS Office

Job description

Swire Properties Limited is seeking a Residential Property Officer for The Headland Residences in Hong Kong. The role supports daily operations, oversees service contractors, and ensures compliance with housing regulations while delivering high-quality resident service.

The candidate should have at least 5 years’ experience in property management, a relevant degree, and strong English and Chinese communication skills, including Putonghua.