Luxury Housekeeping Leader — Guest Experience & Operations

HSH Group / The Peninsula Hong Kong; Hong Kong; Presencial; HKD 1.200.000 - 1.600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dynamic environment

MPF/ORSO retirement

Descripción de la vacante

The Peninsula Hong Kong, HSH’s flagship hotel, opened in 1928 and is renowned for its harbour views, classical grandeur and modern in-room technology. Located in Tsim Sha Tsui, it features 300 guestrooms and suites, award-winning restaurants, a spa and luxury retail arcade.

The role requires a minimum of 10 years in luxury housekeeping management, with English proficiency and a track record in large-scale projects, renovations, and continuous improvement.

Formación

• Minimum 10 years of related housekeeping management experience in luxury hospitality.
• English fluency; Cantonese or Mandarin beneficial.
• Proven track record leading large-scale renovations and transformations.

Responsabilidades

• Provide strategic leadership for the Housekeeping Department and Rooms Division strategy.
• Direct all Housekeeping operations including Guest Rooms, Public Areas, Laundry, Linen, Uniform, and Floral.
• Drive quality audits and cross-functional collaboration to uphold luxury standards.
• Lead housekeeping transformation projects from planning to handover and QA.
• Champion innovation through technology and data to improve productivity and service.
• Manage budgeting, labour costs, inventory, and maintenance expenditures.
• Build partnerships with suppliers and contractors to ensure quality.
• Recruit, coach, and develop a high-performing Housekeeping team.

Conocimientos

Housekeeping leadership

Operations management

English proficiency

Cantonese/Mandarin

Project management

Descripción del empleo

The Peninsula Hong Kong, HSH’s flagship hotel, opened in 1928 and is renowned for its harbour views, classical grandeur and modern in-room technology. Located in Tsim Sha Tsui, it features 300 guestrooms and suites, award-winning restaurants, a spa and luxury retail arcade.

The role requires a minimum of 10 years in luxury housekeeping management, with English proficiency and a track record in large-scale projects, renovations, and continuous improvement.