Lighting Product Engineer — Sales Support & Tech Docs

Ledvance Prosperity Company Limited; Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Benefits offered by this job

Medical insurance

Performance bonus

Annual leave

Job summary

Ledvance Prosperity Company Limited in Hong Kong is seeking candidates for several sales-oriented roles. You will handle customer claims, ensure proper inspection of returned goods, and coordinate with suppliers and customers for investigations and reporting. Maintain product documentation and assist in tender/project support, with English/Chinese communication throughout.

Fresh graduates are welcome. The role offers a 5-day work week, medical insurance, performance bonus and annual leave, with

Qualifications

• Fresh graduates welcome
• Good interpersonal and communication skills
• English and Chinese language proficiency

Responsibilities

• Handle customer claims
• Check defective goods returned by customers as instructed by supervisor
• Liaise with suppliers and customers for investigation and reporting
• Observe regulations regarding products
• Prepare product documentation, testing results and defective case records
• Maintain product catalogue library
• Provide light simulation service to sales team and external customers
• Assist daily sales activities including specification and document preparation for tenders or projects

Skills

Customer service

Communication

Team player

Education

Electrical/ Mechanical/ Building Service Eng./ related

Job description

Ledvance Prosperity Company Limited in Hong Kong is seeking candidates for several sales-oriented roles. You will handle customer claims, ensure proper inspection of returned goods, and coordinate with suppliers and customers for investigations and reporting. Maintain product documentation and assist in tender/project support, with English/Chinese communication throughout.

Fresh graduates are welcome. The role offers a 5-day work week, medical insurance, performance bonus and annual leave, with