Life Underwriting Operations (Assistant Manager / Manager)

Manpower Services (Hong Kong) Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Manpower Services (Hong Kong) Limited in Hong Kong is seeking a Life Underwriting Operations professional for Assistant Manager / Manager to drive underwriting core system and rule engine development. You will collect information to prepare user requirements and lead cross-functional initiatives.

The role requires at least six years in life underwriting with two in a supervisory capacity, strong analytical skills, and bilingual English/Chinese (Putonghua a plus).

Qualifications

• Bachelor degree holder.
• 6+ years underwriting experience in life insurance with at least 2 years in a supervisory/managerial role.
• Underwriting medical authority of not less than extra mortality 50% with high net worth experience preferred.
• Good integrity, quality-oriented, strong interpersonal and communications skills.
• Solutions thinker with strong analytical skills and independence.
• Open minded, flexible, proactive and stress-positive.
• Good leadership and team-building skills.
• Proficiency in MS Office (Word, Excel and PowerPoint).
• Fluency in written and spoken English and Chinese; Putonghua proficiency.
• Professional qualifications such as FLMI, ACS, ALU or equivalent preferred.

Responsibilities

• Contribute to the development of the underwriting core system, the underwriting rule engine and the point-of-sales platform.
• Collect and analyze information from an underwriting perspective to prepare user requirements.
• Manage project timelines and progress, and ensure the quality and timely delivery of assigned projects.
• Liaise with users, IT and vendors to design and enhance business solutions.
• Perform user acceptance testing (UAT) and conduct end-user training. Support ad-hoc production issues.
• Analyze underwriting data to identify trends, reporting findings and making data-driven recommendations for improvements.
• Perform underwriting risk assessments within the delegated authority limit to ensure accurate, fair, prompt and appropriate underwriting decisions.
• Work closely with stakeholders (legal, compliance, IT, product, business development and reinsurers) to support new initiatives.
• Other duties as assigned by supervisor.

Job description

Life Underwriting Operations (Assistant Manager / Manager)

• Contribute to the development of the underwriting core system, the underwriting rule engine and the point-of-sales platform;
• Collect and analyze information from an underwriting perspective to prepare user requirements.
• Manage project timelines and progress, and ensure the quality and timely delivery of assigned projects;
• Liaise with users, IT and vendors to design and enhance business solutions;
• Perform user acceptance testing (UAT) and conduct end-user training. Support ad-hoc production issues;
• Analyzing underwriting data to identify trends, reporting findings and making data-driven recommendations for improvements;
• Perform underwriting risk assessments within the delegated authority limit to ensure accurate, fair, prompt and appropriate underwriting decisions. Ensure that assigned new business cases comply with the company's policy and procedures, underwriting guidelines and service pledge;
• Work closely with stakeholders, e.g. legal, compliance, IT, product, business development and reinsurers, to support the development and review of new initiatives;
• Others job assigned by supervisor.

Requirements:

• Bachelor Degree Holder; Minimum 6 years solid underwriting experience in life insurance with at least 2 years in a supervisory /managerial role; candidate with less experience will also be considered;
• Underwriting medical authority of not less than extra mortality 50%, with high net worth experience preferable;
• Good integrity, quality-oriented, good interpersonal and communications skills;
• A solutions thinker, strong analytical skills and independent;
• Open minded, flexible, proactive and stress positive;
• Good leadership and team building skills;
• Proficiency in using MS Office (Word, Excel and PowerPoint) ;
• Good command of written and spoken English and Chinese, proficiency in Putonghua;
• The candidate with professional qualifications (such as FLMI, ACS, ALU or equivalent qualifications) will be given priority consideration.

**Candidates with less experience may be considered for a Senior Officer position.