Lead Consultant (Automation, RPA)

Classy Wheeler Limited; Hong Kong; On-site; HKD 360,000 - 600,000; Full time

Job summary

A leading IT services company in Hong Kong is seeking a Consultant (Automation, RPA) to execute and improve Robotic Process Automation (RPA) processes. The role involves ensuring the quality of automation scripts, facilitating workshops with process owners, and implementing automation solutions. Candidates should possess strong documentation skills, familiarity with BPMN 2.0, and be certified in UiPath. This position offers a chance to work in a dynamic environment with a focus on enhancing client operations and efficiency.

Qualifications

• Strong in documentation, process analysis, and design.
• Familiar with business processing modelling using BPMN 2.0.
• Ability to apply lean and design thinking in business process modelling.
• Strong software engineering foundation.
• Excellent oral/written communication to liaise with stakeholders.
• UiPath RPA certification is expected.

Responsibilities

• Execute RPA processes and ensure quality of automation scripts.
• Assist customers in achieving efficiency in operations.
• Work with technology teams to analyse automation feasibility.
• Implement automation with RPA software to meet business needs and best practices.
• Design insightful reports for process improvement and benefit realization.
• Perform end-to-end testing, troubleshooting and training of robots.

Skills

Documentation skills

Process analysis

Communication skills

Software engineering

Lean and design thinking

BPMN 2.0

Education

Certified developer in UiPath RPA software

Certified trainer in UiPath development software

Tools

UiPath

Job description

Company

Leading IT&T services company in Hong Kong

Job Description

Candidates with less experience will be considered as Consultant (Automation, RPA).

Responsibilities

• Execute on Robotic Process Automation (RPA) by designing RPA process map, developing and testing of RPA automation, ensuring quality of RPA scripts and maintenance of RPA scripts
• As the subject matter expert in the area of process automation to assist customers to achieve greater efficiency in their daily operations
• Facilitating workshops; working with process owners/SMEs and technology teams to analyse and assess automation feasibility as well as documenting business requirements, process maps and user stories (work instructions)
• Implementing automation with RPA software to deliver against business requirements, software and industry best practices
• Designing insightful reporting for business process improvement and benefit realization
• Carrying out end-to-end testing, troubleshooting and training of robots and programmed automations
• Supporting change management of existing processes
• Contributing in presales and solutioning of RPA solutions
• Building rapport with technology partners and key customers for a win/win partnership
• Staying updated on key technology trends therefore impressing customers with our new trends knowledge
• Delivering presentations to internal and external stakeholders on RPA capabilities and insights on process improvement
• Conducting RPA training for customers
• Carrying out research and develop artificial intelligence components to augment RPA capabilities

Job Requirements

• Strong in documentation, process analysis and design, requirement gathering and impact analysis
• Familiar with business processing modelling using BPMN 2.0
• Ability to apply lean and design thinking in business process modelling
• Strong software engineering foundation
• Passion and appreciation for IT capabilities
• Ability to work both independently and as part of a team with professionals at all levels
• Strong commitment to professional and service excellence
• Excellent oral/written communication to liaise with internal and external stakeholders
• Certified developer in UiPath RPA softwarae
• Certified trainer in UiPath development software