Key Account Manager

Clorox Company; Hong Kong; Hybrid; HKD 420,000 - 680,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits

Flexible work environment

Opportunities for learning and growth

Half-day Fridays

Job summary

Clorox Company in Hong Kong is seeking a hands-on Key Account Manager to lead assigned customer accounts, develop sales strategies, and drive distribution, display and sales targets.

You will work in a hybrid setup (3 on-site, 2 at home), partner with senior stakeholders, and analyze market data to maximize growth across channels.

Qualifications

• 4+ years FMCG sales experience.
• 4+ years managing Hong Kong key accounts and E-commerce.
• University degree required.
• Proficient in MS Office, Nielsen and POS data.
• Strong negotiation, category management and strategic selling.

Responsibilities

• Manage assigned key accounts, drive growth and performance.
• Develop and execute sales plans to maximize coverage, display and sales.
• Plan and review trade funds, ROI analysis for campaigns.
• Analyze market data to identify opportunities.
• Collaborate with cross-functional teams to enable channel strategies.

Skills

FMCG sales

Key account management

E-commerce

Negotiation

Category management

Education

University degree

Tools

Microsoft Excel

Nielsen

POS data

PowerPoint

Job description

Hong Kong, Hong Kong

Full time

JR23853

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace (https://www.linkedin.com/feed/hashtag/?keywords=cloroxistheplace&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7079847624048001024)

Your role at Clorox:

The Key Account Manager is responsible to manage assigned customer accounts, develop and execute sales strategies, objectives and action plans to achieve distribution, display and sales objectives. Oversee the annual sales plan and develop specific activities for key accounts and distributors to maximize coverage, sales, merchandising and distribution objectives towards the achievement of the mutually agreed annual sales target.

In this role, you will:

Customer Development ~40%

• Manage assigned key accounts (Wellcome or PNS etc.) driving sustainable growth and business performance
• Ensure effective channel management by maintaining an appropriate balance of business, resources, revenue, and opportunities across sales channels to maximize growth while minimizing channel conflict.
• Develop and maintain strong relationships with key customers and senior stakeholders. Serve as the main point of contact for strategic accounts.
• Gain a deep understanding of customers’ business objectives, challenges, and growth plans to identify mutually beneficial business opportunities.
• Lead the sales planning process by integrating channel strategies with Clorox brand strategies, including development of store activation plans, category strategies, customer priorities, and annual business plans.
• Develop, negotiate, execute, and evaluate customer business plans to meet or exceed sales, profit, and market share objectives while providing input into retailer category strategies.
• Monitor and maximize the return on trade spending budgets. Control the trade spending and maximize business opportunities.
• Facilitate excellence in daily business execution by planning, communicating, anticipating, measuring results consistently and implementing corrective actions or learnings.

Customer Planning and Management ~30%

• Establish clear financial performance metrics leveraging customer P&L and can plan and manage to budget. Enables profitable growth across categories.
• Responsible for trade funds management and associated tracking or reports to ensure the Trade Fund spending within budget. Evaluate the ROI of different campaigns. Provide accurate and timely reports such a sales forecast, demand forecast, promotion analysis, customer sell in/sell out data and evaluate market insight to maximize the sales.

Analytics and Category Expertise ~30%

• Collect and analyze market data from POS, Nielsen data and merchandising data to monitor the achievement of targets and recommend actions for improvement. Collect and analyze market intelligence to develop new insights and provide recommendations.
• Analyze competitors’ activities and consumer preferences to identify growth opportunities and sales strategies.
• Set AMPS (assortment, merchandising, pricing, shelving) target according to brand and channel strategies and well executed at retail level.

What we look for:

Requirements:

a. Years and Type of Experience:

• 4+ years’ experience within FMCG sales
• 4+ years’ experience in manage Hong Kong key accounts and E-commerce channel
• Preferable working experience in multi-national FMCG companies

b. Education Level/Degree:

• University degree required.

c. Technical Skills:

• Competency in all Microsoft Office applications (Excel, Powerpoint, Word), Nielsen, POS data.
• Technical sales skills including negotiations, Strategic selling, persuasive selling, sales call management, category management and category/product selling.

d. Managerial Skills and Abilities:

• Strong customer knowledge
• Creative business builder – proven ability to identify and develop opportunities
• Customer business planning
• Strong communication skills
• Cross-functional knowledge and Influence
• Leadership and Influence
• Analytical and Decision Making
• Critical thinking and problem solving
• Planning and Organizing
• Adaption and Flexibility
• Financial acumen

e. Other Languages Required:

• Fluency in English and Cantonese + written/verbal Mandarin

Workplace type:

Hybrid - 3 Days On-site, 2 Days WFH

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive.

Learn more (https://www.thecloroxcompany.com/responsibility/thriving-communities/empowering-our-employees-to-thrive/).

Benefits we offer to help you be well and thrive:

• Competitive compensation
• Generous 401(k) program in the US and similar programs in international
• Health benefits and programs that support both your physical and mental well-being
• Flexible work environment, depending on your role
• Meaningful opportunities to keep learning and growing
• Half-day Fridays, depending on your location

Who we are.

We champion people to be well and thrive every single day. We’re proud to be in every corner of homes, schools, and offices—making daily life simpler and easier through our beloved brands. Working with us, you’ll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what’s possible and work with purpose to make a difference in the world.

This is the place where doing the right thing matters.

Doing the right thing is the compass that guides every decision we make—and we’re proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation’s New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo.

Our commitment to diversity, inclusion, and equal employment opportunity.

We seek out and celebrate diverse backgrounds and experiences. We’re always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here (https://www.thecloroxcompany.com/company/idea/).

The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf).

Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at [e-mail] . Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses.

The Clorox Company and its subsidiaries are an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer.