Jewelry Sales Associate / Client Advisor

Meilan Jewelry and Arts Company Limited; Hong Kong; On-site; HKD 167,000 - 246,000; Full time

Benefits offered by this job

Competitive salary

Sales incentives

Training on jadeite and luxury client"

Job summary

Meilan Jewelry and Arts Company Limited invites an enthusiastic Jewelry Sales Associate / Client Advisor to join our new Central boutique in Hong Kong. You will welcome customers, share the stories behind jadeite pieces and craftsmanship, and help clients select jewellery with a focus on service excellence.

You will build lasting relationships, manage follow-ups, and contribute to sales targets while maintaining an inviting boutique atmosphere.

Qualifications

• Experience in retail or luxury sales or customer service.
• Excellent communication and relationship-building skills.
• Proactive, attentive to detail, and team oriented.
• Willing to learn about jadeite, gemstones and craftsmanship.
• Willing to work retail shifts including weekends/public holidays.

Responsibilities

• Welcoming customers, understanding needs, and helping them find the right pieces.
• Sharing the stories behind our jewellery, designs, materials and craftsmanship.
• Building genuine relationships with customers and following up personally.
• Working towards store sales targets and contributing to team performance.
• Maintaining attractive product displays and general boutique presentation.
• Handling daily sales transactions, stock checks, inventory and store operations.
• Assisting customers with jewellery care, maintenance and warranty inquiries.
• Supporting new collection launches, client appointments and in-store events.

Skills

Retail sales experience

Customer service oriented

Bilingual Cantonese & English

Willing to learn jadeite

Job description

Jewelry Sales Associate / Client Advisor

At Meilan, we bring together timeless traditions and modern design. We specialise in contemporary jadeite jewellery, celebrating the natural beauty of jadeite and the craftsmanship behind every piece.

Beyond jewellery, we also curate a selection of lifestyle pieces and artisan creations that reflect our appreciation for design, culture and craftsmanship.

We’re growing our retail presence and opening a new boutique in Central. We’re looking for friendly, motivated and service-minded individuals to join our team and be part of this exciting next chapter.

What you’ll be doing

You’ll be one of the faces of Meilan, helping customers discover pieces they love and making every visit a pleasant and memorable experience.

Your day-to-day will include:

• Welcoming customers, understanding what they’re looking for and helping them find the right pieces.
• Sharing the stories behind our jewellery, designs, materials and craftsmanship.
• Building genuine relationships with customers and keeping in touch through personalised follow-ups.
• Working towards individual and store sales targets while contributing to the team’s overall performance.
• Keeping the boutique looking its best, from product displays to general presentation.
• Handling daily sales transactions, stock checks, inventory and other store operations.
• Looking after customers beyond the sale, including jewellery care, maintenance and warranty enquiries.
• Supporting new collection launches, client appointments and in-store events.

What we’re looking for

We’re looking for someone who enjoys working in a team environment, takes pride in what they do and has a genuine interest in jewellery and design.

Ideally, you:

• Have previous experience in retail, luxury sales, jewellery, watches, fashion or customer service.
• Enjoy connecting with people and know how to make customers feel comfortable and valued.
• Have a positive attitude and a natural interest in sales.
• Are attentive, responsible and take pride in the details.
• Are comfortable working independently and as part of a small team.
• Are willing to learn about jadeite, gemstones and fine jewellery. Don’t worry if you’re new to jadeite — we’ll provide product training.
• Speak Cantonese and English. Mandarin would be a plus.
• Are comfortable working retail shifts, including weekends and public holidays.
• Be part of a growing jewellery brand with a distinctive point of view.
• Work in a beautiful new boutique at one of Hong Kong's premier shopping destinations.
• Learn about jadeite, gemstones, jewellery craftsmanship and luxury client service.
• Build meaningful relationships with an interesting mix of local and international customers.
• Grow with a close-knit team where your ideas and contributions matter.

Competitive salary and sales incentives.