IT Systems Analyst - J13185

Pinpoint Asia; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Pinpoint Asia in Hong Kong seeks a highly analytical Systems Analyst to bridge business stakeholders, technical teams, and external vendors. You will drive end-to-end IT project delivery, gather complex requirements, design innovative solutions, and oversee mission-critical systems.

Responsibilities include requirements engineering, solution design, architecture alignment, SDLC leadership with vendors, and ensuring high-quality delivery. A strong background in ITIL is advantageous.

Qualifications

• Minimum 5 years’ experience as a Tech Lead or Systems Analyst.
• Solid track record in managing the full SDLC and system rollouts.
• Hands-on vendor management and external partner coordination.
• Technical literacy in C#, Java, or Python with database experience in Oracle and MSSQL.
• Degree in Information Systems, Computer Science, or related field; ITIL certification is advantageous.

Responsibilities

• Business Analysis & Solution Design: translate complex needs into technical specifications.
• Requirements Engineering: lead user studies and define actionable specs.
• Strategic Innovation: act as a technology consultant to drive revenue and growth.
• Architecture & Best Practices: ensure designs align with standards and security guidelines.
• End-to-End Delivery: drive SDLC with project managers to deliver on time and budget.
• Vendor Governance: manage external vendors and SLAs, coordinate rollouts.
• Support Leadership: guide the technical support team for engagement platforms.

Skills

5+ years experience

Systems Analysis & Design

SDLC experience

Vendor management

C#, Java, Python

Oracle & MSSQL

Education

Bachelor's degree in Information Systems / CS / IT

ITIL Certification

Tools

Oracle

MS SQL

C#

Java

Python

Job description

We are looking for a highly analytical and strategic Systems Analyst to act as the vital bridge between business stakeholders, technical teams, and external vendors. In this role, you will step beyond traditional coding to drive end-to‑end IT project delivery. You will gather complex business requirements, design innovative solutions, and manage the execution of cutting‑edge tech initiatives—including large-scale mission‑critical systems.

Key Responsibilities

Business Analysis & Solution Design

• Requirements Engineering: Lead user requirement studies, translating complex business needs into clear, actionable technical specifications and system analyses.
• Strategic Innovation: Act as a technology consultant to the business. Explore and present IT opportunities to drive revenue and business growth.
• Architecture & Best Practices: Ensure all solution designs align with enterprise application architecture standards, best practices, and security guidelines.
• End-to-End Delivery: Partner closely with the IT Project Manager to drive the full System Development Life Cycle (SDLC), ensuring solutions are delivered on time, within budget, and to the highest quality.
• Vendor Governance: Direct and manage external vendors, business partners, and contractors. Review vendor deliverables, manage SLAs, and oversee system changes (including coordinating non-office hours rollouts).
• Support Leadership: Lead the technical support team dedicated to our Customer & Passenger Engagement platforms, ensuring a seamless experience for end-users.

What We Are Looking For

Experience & Expertise

• Core Experience: Minimum of 5 years’ relevant experience as a Tech Lead, or in Systems Analysis and Design.
• Project Delivery: Solid track record in managing the full SDLC, system rollouts, and hands‑on vendor management.
• Technical Literacy: C#, Java, or Python (Database experience with Oracle and MSSQL)
• Industry Knowledge: Previous experience or knowledge implementing large-scale, complex systems will be advantageous.

Education & Certifications

• Academic: Degree in Information Systems, Computer Science, Business Information Technology, Systems Engineering, or a related discipline.
• Professional: Certification in ITIL will be advantageous