IT System Specialist (AI & Digitial Transformation)

MF Jebsen International Limited; Hong Kong; On-site; HKD 380,000 - 620,000; Full time

Benefits offered by this job

Discretionary Bonus

MPF Contribution 6% - 12%

Life & Medical Insurance

Training and Development Programs

Job summary

MF Jebsen International Limited seeks an IT System Specialist (AI & Digital Transformation) to manage core enterprise systems and lead digital initiatives. The role involves supporting AI, RPA, and Docker environments, plus Microsoft 365 administration and scripting to optimize workflows.

You will liaise between business units and technology vendors, ensuring secure, reliable solutions aligned with operations. HK-based on-site position.

Qualifications

• Bachelor's or higher in CS/IT/SE/IS or related field.
• Min 4 years IT support or system coordination experience.
• Hands-on Generative AI experience with AI tools (e.g., Copilot, OpenAI APIs).
• Proficiency with UiPath and Power Automate for workflow automation.
• Proficiency in PHP, ASP.NET, VBScript/VBA, SQL.
• Experience with Windows/Linux servers, virtualization (VMware/Hyper-V), and Docker.
• Foundational knowledge of APIs and cloud infrastructure.
• Strong problem solving and communication skills.

Responsibilities

• Administer and maintain core enterprise systems including HR, finance, and ERP/POS.
• Support AI, RPA, and Docker container environments enterprise-wide.
• Diagnose hardware/software/network issues.
• Manage user accounts and access rights.
• Support Microsoft 365 administration and user support.
• Modify scripts and configurations to improve performance.
• Review external vendor code for quality and alignment with standards.
• Test new software/hardware for suitability and reliability.
• Undertake ad hoc system administration and infra projects.

Skills

Generative AI experience

Logical reasoning

Communication skills

Task prioritization

Education

Higher Diploma or Bachelor's Degree in CS/IT/SE/IS

Tools

UiPath

Power Automate

PHP

ASP.NET

VBScript/VBA

SQL

Docker

VMware

Hyper-V

APIs

Job description

IT System Specialist (AI & Digitial Transformation)

MF Jebsen International Limitedis a holding company based in Hong Kong, formed in 2002 following a restructuring of the Jebsen Group of Companies. We invest in diversified businesses with growth potential, including travel services, automotive, insurance brokerage, electronics, shipping, property investments and nature conservation. As we continue to grow our business, we are currently seeking high-caliber candidates to join our team.

The IT System Specialist focuses on systems management and digital transformation while providing essential office IT and Microsoft 365 support to internal users. It also serves as the primary technical liaison between business units and external technology vendors, helping ensure that solutions are reliable, secure, and aligned with operational needs.

RESPONSIBILITIES

Administer, monitor, and maintain the smooth operation of core enterprise systems, including HR, finance, and internal workflow tools, as well as industry-specific platforms such as POS and ERP systems.

Support digital transformation initiatives by researching, testing, and helping deploy artificial intelligence (AI) applications, robotic process automation (RPA), and Docker container environments across the company.

Diagnose and resolve routine computer hardware, software, network connectivity, and system issues.

Manage user accounts and maintain appropriate system access rights and permissions.

Provide comprehensive administration and user support for the Microsoft 365 suite.

Perform straightforward programming modifications, scripting, and configuration changes to improve internal system performance and support customized workflows.

Review and validate the application logic, code, and scripts delivered by external vendors to ensure technical soundness, compliance with company standards, and alignment with business workflows.

Test and evaluate new software and hardware to assess suitability, performance, and reliability.

Undertake ad hoc system administration and infrastructure projects as required.

REQUIREMENTS

Higher Diploma or Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related discipline.

Minimum 4 years of relevant experience in IT support or system coordination. Less experienced candidates with a strong logical mindset will also be considered.

Hands‑on experience with Generative AI and AI tools, such as Microsoft Copilot, OpenAI (ChatGPT) APIs, or other enterprise AI productivity applications to drive workflow efficiency.

Proficiency in RPA tools such as UiPath, Microsoft Power Automate for designing and deploying workflow automation solutions.

Proficiency in mainstream programming languages like PHP, ASP.NET, VBScript/VBA or SQL for scripting and data querying.

Foundational knowledge of server environments (Windows / Linux OS), virtualization (e.g., VMware, Hyper‑V), and modern deployment tools like Docker.

Basic understanding of APIs and cloud infrastructure to assist with vendor system deployment and data integration.

Solid foundational knowledge of Microsoft 365 environments and basic office network troubleshooting.

Strong logical and analytical skills to review delivered solutions, ensuring architectural feasibility and logical consistency, and aligned with company standards.

Highly tech‑savvy with a genuine passion for exploring new technology trends.

Ability to handle and prioritize the tasks each day.

Positive, responsible, self‑motivated and good communication & interpersonal skills.

Candidate with less experience will be considered as Junior IT System Specialist.

OUR OFFER

Smart Casual Wear Dress Code

Discretionary Bonus

Employer MPF Contribution 6% - 12%

Life & Medical Insurance

Marriage Leave and Paternity Leave

Training and Development Programs

Employee Wellness Programs and Staff Discount

We are an equal opportunity employer. Personal data provided will be used strictly in accordance with personal data policy and for recruitment purposes only. Candidates not notified within 8 weeks may consider their applications unsuccessful. All data collected will be destroyed within 12 months.