IT Operations Engineer

Jane Street; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Benefits offered by this job

Mentorship program

Hong Kong office access

Hands-on project experience

Job summary

Jane Street in Hong Kong is offering an IT Operations internship that pairs you with full-time mentors to work on real-world projects. You’ll learn by doing, building and configuring Windows/Linux devices, and supporting the Windows domain infrastructure.

Interns gain hands-on exposure to networking, scripting (PowerShell/Bash) and system administration, with training and collaboration across teams. Strong English and teamwork are essential.

Qualifications

• Available to work 40 hours per week in person in our Hong Kong office (approx. 8:30–17:30).
• Knowledgeable of computer hardware components and how they interact.
• Familiar with the Windows operating system.
• Interested in networking, programming or system administration.
• Eager to help people and solve problems with a clear communication style.
• Reliable team player with a proactive attitude.
• Able to thrive in a fast-paced environment and ask questions.
• Able to deconstruct technical problems and document solutions.
• Some scripting experience (PowerShell or Bash) is a plus.
• Fluent in English.

Responsibilities

• Assist IT Operations Engineers with real-world projects and support tasks.
• Build and configure Windows and Linux devices and support Windows domain infra.
• Monitor systems and help optimize workflows using scripting.
• Develop technical documentation and user guides.
• Collaborate with mentors and other interns on initiatives.

Skills

Windows OS

Networking basics

PowerShell

Bash

Documentation

English fluency

Team player

Troubleshooting

Education

Pursuing CS/IT degree

Tools

PowerShell

Bash

Job description

About the Position

If you are imagining a daily routine that involves making copies and watching as someone turns a computer off and back on, think again: this is not your typical IT internship. Our goal is to give you a real sense of what it’s like to work at Jane Street full time while also providing a truly unparalleled educational experience. As an intern, you’ll be paired with full-time employees who act as mentors, collaborating with you on real-world projects we actually need done.

We will train you as if you’re joining our full-time team of IT Operations Engineers who are responsible for the support, configuration and operation of multiple systems across all of our technology stacks, including desktop engineering, network and various application platforms. You will help in a hands-on capacity as we make improvements to our office environment. This can include: responding to technology support requests, building and configuring Windows and Linux devices, supporting our Windows domain infrastructure, monitoring and supporting systems and helping with projects to optimize the way we work using tools like PowerShell.

Our IT interns are friendly and collaborative problem-solvers who enjoy helping people. They are able to troubleshoot in real time and engage with our end users, and are comfortable asking questions and admitting to mistakes. Our internships provide a great introduction to Jane Street and how we think about and solve problems across all teams. Often, successful interns have been invited to return for a full-time position after graduation.

Learn more about Jane Street’s internship program here.

About You

If you’ve never thought about a career in finance, you’re in good company. Many of us were in the same position before working here. If you have a curious mind, a collaborative spirit, and a passion for solving interesting problems, we have a feeling you’ll fit right in. We’re more interested in how you think and learn than what you currently know. You should be:

• Available to work 40 hours per week in person in our Hong Kong office (approx. hours are 8:30 a.m. to 5:30 p.m. Monday - Friday)
• Knowledgeable of computer hardware components and how they interact with each other
• Familiar with the Windows operating system
• Interested in learning about networking, programming or system administration
• Eager to help people and solve problems; able to communicate clearly and respectfully
• A reliable team player with a “no job too small” attitude
• Comfortable working in a fast-paced environment
• Humble and unafraid to ask questions and admit mistakes
• Able to deconstruct technical problems, and willing to take a hands-on approach to gain experience in diagnosing, troubleshooting and resolving technical issues at the desktop, server and network levels
• Able to develop and maintain technical documentation
• Some familiarity (either personal, academic, or professional) with a scripting language, such as PowerShell or Bash, is a plus
• Fluent in English