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Unknown Insurance Company in Hong Kong is seeking an IT Director to lead IT strategy, AI initiatives, and system enhancements across offline centers and online platforms. The role focuses on budgeting, governance, and delivering scalable tech solutions to support business growth.
The ideal candidate has at least 8 years in IT, 3+ years in management, and insurance domain familiarity. Strong communication, strategic thinking, and vendor leadership are essential for success in this leadership
A Hong Kong insurance company, offering protection, savings and retirement products through both offline centres and an online platform. It is hiring an IT Director to lead IT strategy, AI and system enchancement.
Develop and manage the IT budget and strategy, including budget planning and benefits assessment for AI and automation-related initiatives.
Manage the scope, development, and implementation of information systems in alignment with business needs and IT strategy. Identify suitable business use cases and drive the adoption of AI and automation solutions to improve operational efficiency.
Develop applications and maintain the technology framework to support system enhancements and ongoing business operations.
Establish and oversee project management processes covering budgets, resources, project plans, compliance, and stakeholder change management.
Manage IT infrastructure to ensure the stable operation of systems.
Oversee vendors and service providers to ensure services meet agreed service-level requirements.
Lead the IT department’s disaster recovery and business continuity management.
Advise senior management on IT, information security, and systems solutions, and provide strategic recommendations on the application of AI and automation technologies.
Ensure all work complies with security policies, audit requirements, regulations, and company procedures, with appropriate risk and compliance controls for AI applications.
Build and maintain effective working relationships with business users, stakeholders, industry peers, and vendors.
Foster a customer-service culture within the team and strengthen cross-team collaboration and communication.
Identify, manage, and mitigate IT risks, and promptly report risk incidents.
Ensure system development and operations meet IT audit requirements, and address audit findings in a timely manner.
Support workforce planning, provide technical guidance, and contribute to the development of team capabilities.
At least 8 years of relevant experience, including 3 or more years in a management role. Experience with insurance core system enhancement projects is preferred.
Professional insurance qualifications, such as LOMA, are preferred.
A university degree in Computer Science or a related discipline.
Effective communication skills with internal and external stakeholders.
Strong teamwork, leadership, and coordination skills.
Strategic thinking, with the ability to identify key issues and overcome obstacles.
In-depth understanding of the insurance industry and information systems management.
Strong knowledge of information security and regulatory compliance. Familiarity with risk management and control requirements relating to AI technologies is an advantage.