Insurance Operations BA: Claims & Process Optimization

Morgan Mckinley Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Morgan Mckinley Limited is seeking a Business Analyst to support insurance operations and process optimization in Hong Kong. The role emphasizes claims processes, UAT execution, and collaboration with stakeholders to drive digital transformation.

The ideal candidate has 3–5 years of business analysis experience within insurance or financial services, strong English communication, and the ability to work independently on cross-functional projects.

Qualifications

• Bachelor's degree in Business Information Systems, Business Administration, or related discipline.
• 3–5 years of business analysis experience in insurance or financial services.
• Solid understanding of general insurance operations; knowledge of insurance claims is advantageous.
• Strong analytical, organizational, and presentation skills, with ability to work independently.
• Proficient in spoken and written English; immediate availability or short notice preferred.

Responsibilities

• Oversee insurance operations projects, focusing on claims processes and systems.
• Execute UAT and liaise with stakeholders to drive digital transformation.
• Document business requirements and collaborate with cross-functional teams.
• Provide insights to upgrade operational and claims workflows.
• Support automation initiatives to improve daily operations.
• Tackle ad-hoc business analysis and operational projects as needed.

Skills

Analytical thinking

Organizational skills

Presentation skills

Education

Bachelor's degree in Business Information Systems, Business Administration or related discipline

Job description

Morgan Mckinley Limited is seeking a Business Analyst to support insurance operations and process optimization in Hong Kong. The role emphasizes claims processes, UAT execution, and collaboration with stakeholders to drive digital transformation.

The ideal candidate has 3–5 years of business analysis experience within insurance or financial services, strong English communication, and the ability to work independently on cross-functional projects.