Business Analyst (non-IT)

Morgan Mckinley Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Morgan Mckinley Limited is seeking a Business Analyst to support insurance operations and process optimization in Hong Kong. The role emphasizes claims processes, UAT execution, and collaboration with stakeholders to drive digital transformation.

The ideal candidate has 3–5 years of business analysis experience within insurance or financial services, strong English communication, and the ability to work independently on cross-functional projects.

Qualifications

• Bachelor's degree in Business Information Systems, Business Administration, or related discipline.
• 3–5 years of business analysis experience in insurance or financial services.
• Solid understanding of general insurance operations; knowledge of insurance claims is advantageous.
• Strong analytical, organizational, and presentation skills, with ability to work independently.
• Proficient in spoken and written English; immediate availability or short notice preferred.

Responsibilities

• Oversee insurance operations projects, focusing on claims processes and systems.
• Execute UAT and liaise with stakeholders to drive digital transformation.
• Document business requirements and collaborate with cross-functional teams.
• Provide insights to upgrade operational and claims workflows.
• Support automation initiatives to improve daily operations.
• Tackle ad-hoc business analysis and operational projects as needed.

Skills

Analytical thinking

Organizational skills

Presentation skills

Education

Bachelor's degree in Business Information Systems, Business Administration or related discipline

Job description

A reputable insurance company provides a wide range of digitalization projects. As part of its continued growth and adaptation to market demands, the company is seeking a Business Analyst focusing on Insurance Operations and process optimization.

About the Role

As a Business Analyst, you will play a vital role in handling Insurance Operations projects-with a special focus on claims processes and systems-executing UAT, and liaising with various stakeholders to drive digital transformation.

Responsibilities

Oversee the entire project lifecycle of insurance operations initiatives, including claims management and processing enhancements.

Document business requirements and collaborate closely with cross-functional stakeholders.

Provide insights and actionable enhancements to upgrade current operational and claims workflows.

Execute User Acceptance Testing (UAT) to ensure the effective implementation and management of new processes.

Support projects aimed at automating daily operations and driving digital adoption across the business.

Assist with various ad-hoc business analysis and operational projects as needed.

Requirements

Bachelor's degree in Business Information Systems, Business Administration, or a related discipline.

3-5 years of business analysis experience within the insurance or broader financial services sector.

Solid understanding of general insurance operations; specific knowledge or experience in insurance claims (processes, workflows, or systems) is highly advantageous.

Strong analytical, organizational, and presentation skills, with the ability to work independently.

Proficient in both spoken and written English.

Immediate availability or a short notice period is preferred.