The Information Governance Analyst supports the Firm’s Information Governance program through the administration and continuous improvement of information governance, records management, and data protection initiatives. Working closely with Information Security, IT, and other stakeholders, the Analyst assists with governance controls, technology implementations, and process improvement efforts.
Duties and Responsibilities:
- Assist the Office of General Counsel with the document hold/preservation orders and collection processes. Work with applicable lawyers and staff on the identification and collection of potentially responsive email and electronic documents. Utilize search and collection tools to facilitate identification and collection of responsive documents
- Process electronic records received in conjunction with the onboarding of new lawyers or the transfer of matters to the Firm
- Administer the process for the collection, review and release of electronic records necessary to comply with file releases associated with client requests. Proactively identify and recommend process improvements as appropriate.
- Work with practice groups and Firm administrative departments on guidance for electronic records management and compliance with the Firm’s Records Management Policy
- Oversee and report on the progress of disposition regarding hardcopy records
- Execute process for electronic records disposition including email and litigation support data in response to court-ordered document destruction or implementation of Firm retention policies.
- Identify electronic record management risks and lead the development of action plans to mitigate identified risks
- Provide support and guidance for electronic records migrated from shared drives or other electronic records storage areas to archival storage
- Act as a liaison between lawyers and IT regarding issues of electronic records organization, access, retention and disposition
- Deliver records management onboarding sessions on the Firm’s records management policies and processes for new lawyers
- Develop periodic and ad hoc reports regarding the quality and progress of the electronic records management initiatives
- Stay abreast of industry developments and best practices for information governance, records management, and emerging technologies
- Identify, evaluate and recommend resources and tools
Qualification Requirements:
- Bachelor’s degree in a related field, or at least three (3) years of records management, information governance, or IT experience in a professional services environment
- Experience with Microsoft Purview or similar e-discovery tools
- Advanced knowledge of Microsoft Outlook, including .PST creation and review
- Experience with document management systems such as iManage or NetDocuments
- Knowledge of data storage, migration and data conversion techniques
- Knowledge of records preservation procedures, practices, and techniques
- Knowledge of document lifecycle management for both hardcopy and electronic documents
- Working knowledge of Microsoft Windows operating system and basic network functions
- Direct experience working with various forms of storage media
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
- Occasionally required to position themselves to reach and move objects weighing up to 10 pounds
- Knowledge of information governance, information security, and data privacy procedures, principles, and best practices.
- Experience supporting cross-functional initiatives and technology-related projects.
- Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, SharePoint, and Outlook.
Preferred:
- Experience with information governance, data privacy, and ethical wall principles and practices.
- Experience with ethical wall applications (e.g., Intapp Walls) for client confidentiality and matter security.
- Familiarity with AI governance and information protection practices for AI-enabled tools.
- Information Governance Professional (IGP) certification.
- Knowledge of data privacy requirements applicable in Hong Kong and the APAC region.
Other Skills and Abilities:
- Strong organizational skills and attention to detail
- Good judgment and strong interpersonal communication skills
- Strong analytical and problem-solving skills
- Able to preserve confidentiality and exercise discretion
- Able to work under pressure and manage multiple projects with competing deadlines and priorities
- Ability to work in a fast-paced and high-pressure environment.
Language Skills:
Ability to read, write and comprehend instructions, correspondence and memos. Ability to communicate effectively both verbally and in writing with lawyers, staff, managers, clients and the public.
Physical Demands:
While performing the duties of this job, the employee is regularly required to communicate and converse, maintain a stationary position, and move about inside the office. The employee is occasionally required to position themselves to reach and move objects weighing up to 10 pounds.
Personal data collected will be used for recruitment purposes only and all applications will be treated in strict confidence.