Immigration Case Manager (Documentation)

Glory Family Heritage; Hong Kong; On-site; HKD 360,000 - 540,000; Full time

Job summary

Glory Family Heritage seeks an immigration documents specialist to independently manage end-to-end preparation for US, European, and Caribbean programs, liaising with overseas attorneys and project partners to advance outcomes. You will guide clients, review submissions for accuracy, and ensure compliance with authority requirements.

The role requires strong organization, attention to detail, and the ability to manage multiple cases while coordinating with internal teams to maintain prompt

Qualifications

• Bachelor's degree or above, preferably in Law, English, International Business, or related fields
• Experience in immigration documentation or case management; hands-on experience with US or European immigration programs is highly preferred
• Proficiency in Cantonese, Mandarin, and excellent English reading and writing skills
• Strong communication and coordination skills, with a high sense of responsibility and patient, detail-oriented client service
• Familiarity with notarization, authentication, and consular legalization procedures is preferred

Responsibilities

• Guide clients in preparing immigration materials, reviewing submissions for logical consistency and completeness in accordance with immigration authority requirements
• Process, translate-review, and archive client documentation, and continuously follow up on application progress and requests for additional evidence
• Coordinate cross-functional communication with the sales team, project department, and overseas project partners, ensuring efficient case workflow
• Manage case progress and document management systems, regularly updating case status to ensure timely submissions and compliant archiving
• Monitor immigration policy and regulatory changes across jurisdictions, updating documentation standards and operational procedures accordingly
• Independently manage end-to-end preparation of immigration documents for US, European, and Caribbean programs, liaising with overseas attorneys and project partners

Job description

Independently manage the end-to-end preparation of immigration application documents, including US (EB-5/I-526, E-2), European (Portugal, Greece, Spain, Malta Golden Visa), and Caribbean Citizenship by Investment programs, liaising with overseas attorneys and project partners to advance application outcomes.

Key responsibilities

Guide clients in preparing immigration materials, reviewing and organizing submissions for logical consistency and completeness in accordance with immigration authority requirements, ensuring compliance and accuracy

Process, translate-review, and archive client documentation, and continuously follow up on application progress and requests for additional evidence

Coordinate cross-functional communication, including information exchange with the sales team, project department, and overseas project partners, ensuring efficient case workflow

Manage case progress and document management systems, regularly updating case status to ensure timely submissions and compliant archiving

Monitor immigration policy and regulatory changes across jurisdictions, updating documentation standards and operational procedures accordingly

About you

Bachelor's degree or above, preferably in Law, English, International Business, or related fields

Experience in immigration documentation or case management; hands-on experience with US or European immigration programs is highly preferred

Proficiency in Cantonese, Mandarin, and excellent English reading and writing skills, with the ability to communicate professionally with overseas attorneys and project partners

Strong communication and coordination skills, with a high sense of responsibility and patient, detail-oriented client service

Familiarity with notarization, authentication, and consular legalization procedures is preferred

Good team spirit, with the ability to manage multiple cases simultaneously and strictly adhere to deadline

Noah Glory is a guarantee inheritance service platform under Noah Holdings,(NYSE:NOAH, HKEX 6686) committed to providing wealth inheritance services covering China and overseas for global high-net-worth Chinese families through the four pillar capabilities of "global resources", "private customization", "professional integration", and "warm inheritance", in the business fields of global insurance brokerage, family trust, and identity planning, to help customers pass on and create a sustainable future.

Noah Glory is a guarantee inheritance service platform under Noah Holdings,(NYSE:NOAH, HKEX 6686) committed to providing wealth inheritance services covering China and overseas for global high-net-worth Chinese families through the four pillar capabilities of "global resources", "private customization", "professional integration", and "warm inheritance", in the business fields of global insurance brokerage, family trust, and identity planning, to help customers pass on and create a sustainable future.