Hotel Security & Safety Manager – Team Lead

Hyatt Centric Victoria Harbour Hong Kong; Hong Kong; On-site; HKD 300,000 - 500,000; Full time

Job summary

Hyatt Centric Victoria Harbour Hong Kong is seeking a seasoned Hotel Security Manager to lead security operations, supervise the security team, and ensure safety for guests, staff, and assets. The role emphasizes adherence to policies and proactive incident handling.

The position requires strong English and Cantonese skills, a valid security permit, and experience in training security personnel. The hotel offers a dynamic environment with daily security duties and emergency response readiness.

Qualifications

• Requires 5-7 years of relevant hotel operations experience, with at least 3 years in a managerial role.
• Good command in spoken and written English and Cantonese.
• Possession of valid security personnel permit.
• Qualified of First Aider.
• AED certificate hold is preferred.

Responsibilities

• Fulfill the hotel security duties and procedures to ensure the safety and security of guests, employees, visitors, hotel, and hotel assets.
• Monitor and supervise the performance of the security team.
• Ensure all the security personnel, as well as the hotel associates, are adhering to P&P and security procedure.
• Provide investigation summary, advice, and recommendation for actions following interviews and Inquiry.
• Report any irregularity and special incidents and potential dangers to Management Team.
• Assist in the associates training and daily deployment.
• Respond to all accidents and assist guests/associates during emergencies.
• Ensure all security incidents and accidents are properly logged per hotel requirement.
• Perform Hotel security daily duties such as access control, regular patrol, and incident handling.
• Protect and safeguard all guests and associates, their belongings, and all hotel assets.
• Conduct safety assessment on regular basis.
• Hosting training for hotel ERT team and table-top exercise.
• Perform ad-hoc duties as assigned

Skills

English & Cantonese proficiency

People management

Tools

First Aid Certified

AED Certified

Job description

Hyatt Centric Victoria Harbour Hong Kong is seeking a seasoned Hotel Security Manager to lead security operations, supervise the security team, and ensure safety for guests, staff, and assets. The role emphasizes adherence to policies and proactive incident handling.

The position requires strong English and Cantonese skills, a valid security permit, and experience in training security personnel. The hotel offers a dynamic environment with daily security duties and emergency response readiness.