HK Client Onboarding Executive Director, Wealth Ops

Fairygodboss; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Job summary

Fairygodboss is seeking an Executive Director within Wealth Management Operations in Hong Kong. This role leads the Client Onboarding team, ensuring a balance between an exceptional client experience and rigorous AML/KYC standards.

The ideal candidate will have 12-15 years of experience, strong leadership skills, and fluency in Chinese, with a proven ability to manage complex stakeholder relationships. Join us in driving operational excellence and continuous improvement in a dynamic environment.

Qualifications

• Minimum 12-15 years of experience in financial services.
• Significant client onboarding and/or AML/KYC operations experience.
• People leadership experience, including managing high-performing teams.

Responsibilities

• Lead the Hong Kong Client Onboarding team and set performance standards.
• Own onboarding operating model and ensure policy execution.
• Serve as senior escalation point for high-risk onboarding cases.

Skills

Client onboarding

AML/KYC expertise

Team leadership

Stakeholder management

Executive communication

Fluent in Chinese

Education

Bachelor's degree

Job description

Fairygodboss is seeking an Executive Director within Wealth Management Operations in Hong Kong. This role leads the Client Onboarding team, ensuring a balance between an exceptional client experience and rigorous AML/KYC standards.

The ideal candidate will have 12-15 years of experience, strong leadership skills, and fluency in Chinese, with a proven ability to manage complex stakeholder relationships. Join us in driving operational excellence and continuous improvement in a dynamic environment.