Head of Retail Banking (Macau)

Delta Asia Financial Group; Hong Kong; On-site; HKD 1,500,000 - 2,600,000; Full time

Benefits offered by this job

Accommodation provided in Macau

22-25 days annual leave

Caring Leave (birthday, graduation,婚礼等

Job summary

Delta Asia Financial Group is seeking an experienced senior sales leader to drive revenue growth across investment, insurance, and wealth management products. The role will build and guide a high-performance retail branch sales team, forge bancassurance partnerships, and align strategies with regulatory requirements.

Macau-based with potential travel to HK, you will lead transformative sales initiatives and foster a culture of excellence.

Qualifications

• Bachelor's degree in Finance/Banking/Management or a related discipline.
• 10+ years of relevant experience in handling investment and insurance products sales and services in banking industry.
• Possesses professional licensing qualifications as required by local regulatory bodies.
• Strong knowledge of a wide range of wealth management products including insurance, unit trust and bonds.

Responsibilities

• Develop and implement sales strategies for investment, insurance, new customer acquisition and deposit growth.
• Cultivate and nurture key customer relationships and portfolio growth.
• Collaborate with marketing and product teams on impactful sales campaigns.
• Collaborate with insurance partners to launch sales programs and ensure regulatory compliance.
• Build and train Branch Managers and Relationship Managers to execute sales strategies.
• Manage sales performance and design incentive schemes.
• Develop and implement sales training and mentorship programs with HR.
• Encourage cross-functional collaboration and product launches to maximize revenue.
• Streamline sales processes and channel operations for improved productivity.
• Stay updated on market trends, technologies, and best practices.

Skills

Sales leadership

Strategic thinking

Communication

Team player

Adaptability

Fluent English

Cantonese

Mandarin

Wealth management

Education

Bachelor's degree in Finance/Banking/Management

Professional licensing (required by regulators)

Job description

At Delta Asia Financial Group, we foster a supportive and empowering environment that enables our employees to shape rewarding career journeys. We are committed to your professional growth and development, and to creating a workplace culture that values collaboration, innovation, and excellence.

Job Responsibilities

Sales Strategy Development and Implementation: Develop and implement comprehensive sales strategies aligned with organizational goals, particularly in investment, insurance, new customer acquisition, and deposit growth. Identify market opportunities, target customer segments, and formulate sales plans. Monitor market trends, competitor activities, promotion programs, and customer needs to capture new sales opportunities.

Revenue Generation and Sales Growth: Cultivate and nurture key customer relationships alongside portfolio growth. Collaborate with marketing and product teams for impactful sales campaigns. Analyze sales data, monitor performance metrics, and generate sales and sales management reports.

Strategic Insurance Partnership Management: Collaborate with insurance partners to launch sales programs. Establish performance reviews, conduct standards, and customer suitability controls in line with bancassurance regulatory expectations. Coordinate with product, compliance, training, and branch operations to ensure operational integration, staff training, and timely launch without compromising service quality.

Build a High Performance Retail Branch Sales Team: Develop and train Branch Managers (BM) and Relationship Managers (RM) to execute designed sales strategies.

Sales Performance Management: Manage sales performance of BM and RM through regular performance review and evaluation. Design performance-driven incentive schemes for sales reward and recognition.

Sales Training and Coaching: Develop and implement comprehensive sales training and mentorship programs in collaboration with HR department, aligned with organizational learning strategy. Assess training needs, customize plans, and enhance sales capabilities through targeted interventions. Evaluate and optimize training programs for continuous improvement. Provide specialized coaching to strengthen selling skills.

Cultivate a Culture of Sales Excellence and Collaboration: Encourage cross-functional collaboration to execute effective product launch plans, maximizing market penetration and revenue generation. Provide guidance, support, and professional development opportunities.

Sales Process Optimization: Streamline the selling process and channel operations to enhance sales effectiveness and strengthen customer experience. Implement process improvements and technologies for enhanced sales productivity.

Industry Awareness and Best Practices: Stay updated on market trends, technologies, and best practices. Participate in conferences, seminars, and market events.

Any Ad Hoc Projects Assigned by Management: Undertake any ad hoc projects assigned by management for organizational goals.

Job Requirements

Bachelor's degree in Finance/Banking/Management or a related discipline

10+ years of relevant experience in handling investment and insurance products sales and services in banking industry

Possesses professional licensing qualifications as required by local regulatory bodies.

Strong knowledge of a wide range of wealth management products including but not limited to insurance, unit trust and bonds, etc.

Must be a team player

Demonstrates a strategic mindset, good business sense, and a strong commitment to sales.

Excellent interpersonal and communication skills, capable of leading a sales team.

Fluent in written and verbal English and Cantonese, with a communicative level of Mandarin.

Ability to adapt to a fast-paced, dynamic environment and stay updated with industry trends and regulatory changes.

Station in Macau upon work visa valid (while ad-hoc travelling to HK office, if required)

We offer competitiveremuneration and fringe benefits,including but not limited to the following:

22-25 days of Annual Leave

Caring Leave (including birthday leave, graduation leave, wedding leave, volunteer leave, etc.)

Attractive remuneration package

Accommodation provided by the Company in Macau

Together, we will make a meaningful impact on our clients, staff, and the community, while shaping a successful, sustainable, and people-centered financial landscape.

All information provided willbe treated in strict confidence andonly be used for recruitment purposes.

The Delta Asia Financial Group is a full-fledged banking and financial services group encompassing the territories of Hong Kong, Macau and Pearl-River-Delta regions.

Established in Macau in 1935, the Group boasts a rich history spanning 90 years. Initially focused on banking services, the Group has evolved into a financial conglomerate, now offering a wide array of integrated services, including banking, securities investment, insurance consultancy, and wealth management.

With strong financial strength, “people-oriented” spirit and rich investment experience, the Group is dedicated to provide customers with professional and caring financial services.

The Delta Asia Financial Group is a full-fledged banking and financial services group encompassing the territories of Hong Kong, Macau and Pearl-River-Delta regions.

Established in Macau in 1935, the Group boasts a rich history spanning 90 years. Initially focused on banking services, the Group has evolved into a financial conglomerate, now offering a wide array of integrated services, including banking, securities investment, insurance consultancy, and wealth management.

With strong financial strength, “people-oriented” spirit and rich investment experience, the Group is dedicated to provide customers with professional and caring financial services.