Head of Global Operations & Settlement Excellence

The Adecco Group; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Job summary

The Adecco Group is seeking an accomplished operations leader in Hong Kong to oversee settlement, clearing, and cash management across Global Markets. You will manage data maintenance, reconciliation, tax and regulatory reporting, ensuring timely, accurate processing and strong stakeholder relationships.

You will drive automation, governance, and control enhancements, coordinate with brokers, custodians, and depositories, and lead a team to deliver scalable, market-aligned solutions.

Qualifications

• Experience overseeing end-to-end operations across settlement, clearing, and cash management.
• Strong governance, risk management, and regulatory reporting knowledge.
• Excellent stakeholder management across Business, Technology, Risk, Compliance and Finance.

Responsibilities

• Lead end-to-end operations support across settlement and clearing, cash management, data maintenance, reconciliation, tax and regulatory reporting.
• Oversee daily operations for Global Markets across asset classes including OTC derivatives, structured and vanilla products, futures and options, cash securities and IPOs.
• Ensure timely and accurate settlement across domestic, cross-border and overseas markets, coordinating with brokers, custodians, and depositories.
• Manage pre-settlement matching, confirmation, exception handling, and same-day remediation to minimize fails.
• Maintain controls across trade lifecycle, identify gaps, and implement mitigating controls to reduce risk.
• Align processes with governance standards and regulatory obligations, ensuring audit readiness.
• Act as escalation point for complex issues and cross-functional breaks with clear communication.
• Drive strategic change to automate and optimize workflows, including system implementations and platform integration.
• Assess new products and activities for operational readiness and integration into BAU with capacity planning.
• Lead service delivery through KPIs, MI, incidents, and control reporting to improve performance.
• Build and mentor an operations team, fostering accountability and continuous improvement.
• Partner with Business, Technology, Risk, Compliance, Finance and external vendors to deliver scalable solutions.

Job description

The Adecco Group is seeking an accomplished operations leader in Hong Kong to oversee settlement, clearing, and cash management across Global Markets. You will manage data maintenance, reconciliation, tax and regulatory reporting, ensuring timely, accurate processing and strong stakeholder relationships.

You will drive automation, governance, and control enhancements, coordinate with brokers, custodians, and depositories, and lead a team to deliver scalable, market-aligned solutions.