Guest Experience Leader: Community & Wellness

Lululemon Athletica; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Benefits offered by this job

Employee discounts

Fitness/yoga classes

Paid time off

Personal and professional development

Parenthood top up program

Job summary

Lululemon Athletica in Hong Kong is seeking an Educator to deliver world-class guest experiences in our stores. You will share top-quality product education and connect with guests about our community and culture.

As part of the retail team, you will keep the floor vibrant, assist with transactions, restock, and support local programs like run clubs or community events. A passion for service and teamwork helps drive our inclusive store environment.

Qualifications

• Guest service excellence and strong communication skills.
• Ability to connect with guests and articulate product education.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Provide world-class guest experience and handle transactions.
• Educate guests on product benefits and usage.
• Maintain store presentation and restock as needed.
• Support local community programs and events.
• Collaborate with team to ensure smooth store operations.
• Adhere to store policies and safety guidelines.

Skills

Guest experience

Team collaboration

Integrity and honesty

Inclusion and diversity

Personal responsibility

Self-awareness

Enthusiasm

Education

High School diploma or equivalent

Job description

Lululemon Athletica in Hong Kong is seeking an Educator to deliver world-class guest experiences in our stores. You will share top-quality product education and connect with guests about our community and culture.

As part of the retail team, you will keep the floor vibrant, assist with transactions, restock, and support local programs like run clubs or community events. A passion for service and teamwork helps drive our inclusive store environment.