Growth-Focused BDM for WhatsApp CRM SaaS

HeyMember; Hong Kong Island; On-site; HKD 550,000 - 750,000; Full time

Job summary

HeyMember seeks a proactive Business Development Manager to lead client acquisition for our WhatsApp-native marketing platform. You will engage CMOs and lifecycle leaders across D2C, Retail, Hospitality, F&B and Subscription services, delivering tailored demonstrations that show how our solution drives high open rates and repeat purchases.

You will own the full sales cycle from discovery to contract, collaborate with agencies and Shopify/e-commerce partners, and relay market feedback to Product

Qualifications

• 2–4 years of B2B SaaS business development or account executive experience.
• Strong understanding of retention marketing, LTV, segmentation, and e-commerce tech stacks (Shopify, Klaviyo).
• Proven history of hitting quota through outbound prospecting and product demos.
• Exceptional storytelling to communicate ROI of switching from traditional channels to WhatsApp marketing.

Responsibilities

• Prospect and engage marketing leadership (CMOs, Heads of Lifecycle, Retention Leads, E-commerce Directors).
• Deliver tailored product demonstrations showing WhatsApp marketing benefits.
• Manage the full sales cycle from discovery to contract execution, meeting ARR targets.
• Collaborate with performance agencies and e-commerce consultants to build referral networks.
• Feed market feedback to Product/Growth teams to refine features.

Skills

B2B SaaS

Outbound Prospecting

Quota Attainment

Product Demos

ROI storytelling

WhatsApp API

Shopify

Klaviyo

E-commerce stacks

Tools

Shopify

Klaviyo

Job description

HeyMember seeks a proactive Business Development Manager to lead client acquisition for our WhatsApp-native marketing platform. You will engage CMOs and lifecycle leaders across D2C, Retail, Hospitality, F&B and Subscription services, delivering tailored demonstrations that show how our solution drives high open rates and repeat purchases.

You will own the full sales cycle from discovery to contract, collaborate with agencies and Shopify/e-commerce partners, and relay market feedback to Product