Ground Operations and Security Officer

Challenge Group; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

Challenge Group is seeking a Ground Operations & Security Officer to coordinate ground handling, security, and turnaround activities for safe, compliant, and on-time flight operations in Hong Kong. The role entails managing security, ramp safety, and crew logistics, with 2+ years in aviation operations, proficiency in MS Office, and the ability to work 24/7 shifts.

Regulatory background checks are required.

Qualifications

• 2+ years of experience in ground operations, cargo, or aviation security.
• Experience in cargo airlines, freight forwarders, or GSA preferred.
• Good knowledge of aircraft turnaround and ramp safety procedures.
• Proficient in Microsoft Office.
• Valid HK Driving License (Class 1) preferred.
• Strong communication and teamwork skills.
• Ability to work under pressure in 24/7 shift operations.
• Must pass regulatory background checks.

Responsibilities

• Coordinate ground handling and security tasks to support on-time departures.
• Monitor aircraft access, perform security searches, and report irregularities.
• Update TAC systems in real time and liaise with ground handlers.
• Send build-up instructions and ensure cargo is loaded per priority.
• Arrange crew hotel, transport, and catering; support charter and special operations.
• Ensure compliance with ISA, local regulations, and regulatory background checks.

Skills

Ground operations

Aviation security

Crew coordination

MS Office

Communication

Teamwork

Pressure handling

HK Driving License

Education

High School Diploma

Aviation-related degree

Tools

IQSMS

Job description

The Ground Operations & Security Officer is responsible for executing and coordinating ground handling, security, and turnaround activities to ensure safe, compliant, and on-time flight operations.

Responsibilities

Security

• Ensure aircraft security during turnaround.
• Monitor aircraft access and perform security searches prior to departure.
• Comply with ISA and local aviation security regulations.
• Report any security irregularities.

Ramp Safety (RSS)

• Perform duties in accordance with Company GOM and RSS requirements.
• Complete flight reports and submit incident reports in IQSMS.
• Report safety concerns and service provider deviations.

TAC – Turnaround Coordinator

• Coordinate assigned flights in accordance with TAC procedures.
• Update TAC systems in real time.
• Liaise with ground handlers to ensure on-time departure.
• Support incident reporting and emergency response when required.

Flight Build-Up Monitoring

• Send build-up instructions according to commercial priorities.
• Monitor cargo build-up and resolve irregularities.
• Ensure all booked shipments are built and loaded.
• Maintain data accuracy and support flight closure.

Crew & Special Operations

• Arrange crew hotel, transport, and catering services.
• Escort crew or passengers when required.
• Support charter flights and special operations, including travel when needed

Education

High School Diploma (minimum); aviation-related degree is an advantage.

Experience, Skills, And Personal Attributes

• 2+ years of experience in ground operations, cargo, or aviation security.
• Experience in cargo airlines, freight forwarders, or GSA preferred.
• Good knowledge of aircraft turnaround and ramp safety procedures.
• Proficient in Microsoft Office.
• Valid HK Driving License (Class 1) preferred.
• Strong communication and teamwork skills.
• Ability to work under pressure in 24/7 shift operations.

Must pass regulatory background checks.