Global Travel Coordinator & Operations Specialist

Cargolux; Hong Kong; Sur place; HKD 180 000 - 280 000; Plein temps

Résumé du poste

Cargolux in Hong Kong is seeking a Travel Services Officer to arrange and confirm travel for internal travelers and external guests, including flights, hotels, and ground transportation.

You will provide cost-efficient travel offers, manage queries, and ensure smooth reservations for crew and meetings. Strong English, teamwork, and initiative are essential, with proficiency in Amadeus GDS a plus.

Qualifications

• Travel industry experience (agency, TMC, airline or hospitality).
• Excellent communication across diverse groups.
• Able to work both in a team and independently.
• Fluent in written and spoken English.
• Proficiency in Microsoft Office (PowerPoint, Word, Excel, Outlook).
• Amadeus GDS experience is a plus.

Responsabilités

• Arrange and confirm travel bookings for internal travelers and external guests.
• Provide travel offers and assist with cost-efficient arrangements.
• Manage queries and amend travel change requests.
• Communicate by phone and email with stakeholders and suppliers.
• Make daily crew member flight, hotel, and ground transport reservations.
• Handle ad-hoc issues related to reservations and crew complaints.
• Audit hotel and ground transportation invoices.
• Complete monthly travel card statements reconciliation.
• Process various travel expense claims.
• Cover ad-hoc requests during other Travel Office closing times.
• Perform other duties as assigned by Management.

Connaissances

Communication skills

English fluency

Independence

Teamwork

Outils

Amadeus GDS

Microsoft Office

Description du poste

Cargolux in Hong Kong is seeking a Travel Services Officer to arrange and confirm travel for internal travelers and external guests, including flights, hotels, and ground transportation.

You will provide cost-efficient travel offers, manage queries, and ensure smooth reservations for crew and meetings. Strong English, teamwork, and initiative are essential, with proficiency in Amadeus GDS a plus.