Global Digital Adoption & Commercialisation Lead

HSBC Holdings plc; Hong Kong; Hybrid; HKD 1,000,000 - 1,600,000; Full time

Benefits offered by this job

Hybrid working arrangement

Performance-based engagement

Job summary

HSBC is seeking a Global Digital Transformation and Commercialisation Lead in Hong Kong to drive adoption of data and digital tools across client segments, partnering with Product, Sales and Marketing to enable go-to-market and value realisation. You will build relationships with asset managers and institutional clients, design onboarding journeys, and embed governance for sustainable transformation.

The role demands strong stakeholder management, data-driven decision making, and the ability to

Qualifications

• Proven experience driving digital adoption, transformation, change, or client enablement initiatives in a complex organisation (preferably financial services).
• Strong stakeholder management skills, able to influence across Product, Operations, Technology and client-facing teams without direct authority.
• Demonstrable ability to define success metrics, interpret data/insight, and translate findings into practical improvements.
• Strong communication and storytelling skills, able to articulate value propositions and tailor messaging to different audiences.
• Structured approach to planning and execution, with the ability to manage multiple priorities and deliver at pace.
• Knowledge of Securities Services / post-trade servicing, institutional client workflows, and data/analytics product capabilities.

Responsibilities

• Lead structured engagement with clients and internal stakeholders to promote adoption of data and digital tools.
• Build trusted relationships with key client segments to understand priorities and adoption barriers.
• Translate feedback into actionable enhancements and prioritised adoption initiatives.
• Define and execute adoption strategies by tool and client segment with onboarding, training and reinforcement.
• Establish measurable adoption and value-realisation metrics and analyse performance to drive improvements.
• Drive product commercialisation and go-to-market enablement with pricing, packaging and launch plans.

Skills

Stakeholder management

Digital adoption

Change management

Strategic thinking

Data analytics

Communication/storytelling

Cross-functional collaboration

Job description

HSBC is seeking a Global Digital Transformation and Commercialisation Lead in Hong Kong to drive adoption of data and digital tools across client segments, partnering with Product, Sales and Marketing to enable go-to-market and value realisation. You will build relationships with asset managers and institutional clients, design onboarding journeys, and embed governance for sustainable transformation.

The role demands strong stakeholder management, data-driven decision making, and the ability to