Field Engineer: Lubrication & Reliability Solutions

Exxonmobil Hong Kong Limited; Hong Kong; On-site; HKD 520,000 - 720,000; Full time

Benefits offered by this job

Competitive compensation

Medical plans

Global networking opportunities

Annual vacations

Job summary

ExxonMobil Hong Kong Limited seeks a Field Engineer to provide technical lubrication and reliability support to industrial customers, improving equipment performance and reducing downtime. You will work with customers, sales teams, and distributors to deliver solutions, conduct audits, and optimize lubricant usage.

The role requires strong knowledge of industrial lubricants and rotating equipment, with travel to customer sites.

Qualifications

• Bachelor's degree in engineering with exposure to industrial equipment, maintenance, reliability, asset management, lubrication, rotating equipment, or industrial applications.
• Minimum 3 years of relevant work experience and up to 7 years in industrial technical services, maintenance, reliability engineering, field engineering, application engineering, aftermarket support, or industrial sales support.
• Experience in industries such as lubricants, bearings, compressors, gearboxes, engines, pumps, industrial OEMs, maintenance services, condition monitoring, or other industrial equipment sectors will be preferred.
• Willingness to travel extensively to customer locations and industrial sites.
• Ability to work safely and adapt to various industrial working policy and procedures.

Responsibilities

• Provide technical lubrication support and reliability solutions to industrial customers to improve equipment performance and reduce downtime.
• Conduct lubrication audits, machinery inspections, and site assessments to identify opportunities for optimization and reliability improvement.
• Recommend appropriate lubricant products, application practices, and conversion opportunities based on equipment and operating conditions.
• Review and interpret oil analysis reports, identify potential equipment issues, and recommend corrective actions.
• Investigate lubrication-related equipment failures and support root cause analysis to prevent recurrence.
• Deliver technical presentations, training programs, and lubrication best practice workshops for customers and channel partners.
• Collaborate with Sales and Distributor teams to support customer retention, business growth, and new business opportunities.
• Prepare technical service reports, document findings, and communicate recommendations to customers and internal stakeholders.
• Build and maintain strong relationships with customer maintenance, reliability, operations, and engineering teams.
• Ensure all field activities are conducted in compliance with company, customer, safety, health, and environmental requirements.
• Monitor industry trends, competitor offerings, and emerging lubrication technologies to enhance technical service effectiveness.
• Manage assigned customer accounts and projects while ensuring timely execution of technical support commitments.

Skills

Lubrication knowledge

Rotating equipment understanding

Preventive maintenance

Oil condition monitoring

RCFA

Data interpretation

Customer engagement

Project management

Cross-functional collaboration

Safety & compliance

Education

Bachelor's degree in Engineering

Tools

MS Office

CRM software

Job description

ExxonMobil Hong Kong Limited seeks a Field Engineer to provide technical lubrication and reliability support to industrial customers, improving equipment performance and reducing downtime. You will work with customers, sales teams, and distributors to deliver solutions, conduct audits, and optimize lubricant usage.

The role requires strong knowledge of industrial lubricants and rotating equipment, with travel to customer sites.