Fashion Retail Operations Lead

Marks & Spencer Plc; Hong Kong; On-site; HKD 420,000 - 600,000; Full time

Benefits offered by this job

Life and Health insurance

Medical discount

Job summary

Marks & Spencer plc in Hong Kong is seeking a Fashion Retail Manager to drive sales performance, manage costs, and implement brand-aligned store layouts with strong emphasis on safety and customer experience. You will lead and develop the team, deliver actionable insights, and ensure high productivity and excellent service standards.

The role requires a diploma or above and at least 2 years of supervisory experience in fashion retail or related industries, along with strong communication and

Qualifications

• Diploma or above with at least 2 years’ supervisory experience in fashion retail, food or related industries.
• Strong communication and interpersonal skills.
• Ability to analyse, interpret and translate data into meaningful business information for developing actions.
• Be positive and flexible to cope with constantly changing business needs.

Responsibilities

• Deliver the sales plan to drive sales performance.
• Cost management.
• Implement layout plan in line with brand, store presentation, styling and marketing principles.
• Deliver a safe & legal environment for both customers and colleagues.
• Provide feedback to individuals that recognises great customer service and drives improvement.
• Drive productivity, high performance and develop potential.

Skills

Supervisory experience

Communication skills

Data analysis

Adaptability

Education

Diploma or above

Job description

Marks & Spencer plc in Hong Kong is seeking a Fashion Retail Manager to drive sales performance, manage costs, and implement brand-aligned store layouts with strong emphasis on safety and customer experience. You will lead and develop the team, deliver actionable insights, and ensure high productivity and excellent service standards.

The role requires a diploma or above and at least 2 years of supervisory experience in fashion retail or related industries, along with strong communication and