Facilities Management Officer

Mannings; Hong Kong; On-site; HKD 167,000 - 257,000; Full time

Job summary

Mannings in Hong Kong is seeking a facilities administrative professional to support the Facilities Management team as document controller for SharePoint and related systems. You will liaise with internal stakeholders and service providers to ensure effective service delivery, and manage service requests and maintenance work orders in our in-house systems.

You will also coordinate emergency repairs, maintain records, raise POs, process invoices, prepare routine reports, monitor inventory, and

Qualifications

• Diploma or Bachelor's degree in any discipline; fresh graduates welcome.
• Ability to support Facilities Management service excellence and continuous improvement.
• 1–2 years' admin or facilities-management experience is advantageous.
• Excellent communication and interpersonal skills with stakeholders at all levels.
• Positive attitude and willingness to learn both technical and non-technical aspects.
• Interest in AI, ESG, digitalization, or process improvement is a plus.
• Self-motivated, proactive, and eager to develop a career in Facilities Management.
• Willingness for long-term growth in a dynamic FMCG environment.
• Proficient in MS Office, especially Excel, Word, PowerPoint; Chinese word processing.

Responsibilities

• Provide administrative support to the Facilities Management team and serve as the key document controller for the team's SharePoint and related systems.
• Liaise and collaborate with internal stakeholders and facilities management service providers to ensure effective service delivery.
• Manage users' service requests and maintenance work orders through DFI's in-house systems.
• Coordinate and follow up on emergency repair requests to ensure timely resolution.
• Maintain maintenance records, schedules, and documentation, and issue communications or memos to stakeholders as required.
• Raise purchase orders in accordance with company procedures.
• Process and administer invoice payments, ensuring accuracy and timely submission.
• Prepare routine reports, dashboards, and updates for management review.
• Monitor inventory levels and coordinate replenishment of facilities-related consumables.
• Support workplace moves and seating arrangements.
• Perform other ad hoc duties and projects as assigned by the Facilities Management team.

Skills

Communication skills

Interpersonal skills

Stakeholder collaboration

Problem-solving

Attention to detail

Education

Diploma or Bachelor's degree in any discipline

Tools

Microsoft Office

Excel

Word

PowerPoint

Chinese word processing

Job description

Is this your next challenge in Facilities Management?

Major responsibilities

• Provide administrative support to the Facilities Management team and serve as the key document controller for the team's SharePoint and related systems.


• Liaise and collaborate with internal stakeholders and facilities management service providers to ensure effective service delivery.


• Manage users' service requests and maintenance work orders through DFI's in-house systems.


• Coordinate and follow up on emergency repair requests to ensure timely resolution.


• Maintain maintenance records, schedules, and documentation, and issue communications or memos to stakeholders as required.


• Raise purchase orders in accordance with company procedures.


• Process and administer invoice payments, ensuring accuracy and timely submission.


• Prepare routine reports, dashboards, and updates for management review.


• Monitor inventory levels and coordinate replenishment of facilities-related consumables.


• Support workplace moves and seating arrangements.


• Perform other ad hoc duties and projects as assigned by the Facilities Management team.

Do you have experience in Facilities Management?

• Diploma or Bachelor's degree in any discipline. Fresh graduates are welcome to apply.


• Candidates that can demonstrate how their skills and experiences can support Facilities Management service excellence and continuous improvement.


• 1 to 2 years of relevant working experience in administration, facilities management, or related fields will be an advantage.


• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.


• Positive attitude and willingness to learn both technical and non-technical aspects of facilities management.


• Strong interest in facilities operations and a desire to contribute to continuous service improvement initiatives.


• Interest in Artificial Intelligence (AI), ESG, digitalization, or process improvement initiatives will be an advantage.


• Self-motivated, proactive, and eager to develop a career within the Facilities Management industry.


• Looking for long-term growth opportunities within a dynamic and multi-functional FMCG environment.


• Proficient in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Chinese word processing.


• Comfortable with learning and adopting new systems, technologies, and AI-enabled tools.


• Good command of both written and spoken English and Chinese (Cantonese and Mandarin preferred).