Executive - Insights & Analytics - Corporate Office

Chuan Spa; Hong Kong; On-site; HKD 180,000 - 260,000; Full time

Job summary

Langham Hospitality Group is seeking a data analytics professional in Hong Kong to support the development and maintenance of BI tools, visualize key metrics, and monitor performance across Sales, E-Commerce, and Loyalty data.

You will collaborate with cross-functional teams to transform data into clear insights, helping leaders identify gaps and opportunities while ensuring data quality and timely reporting. 1–2 years of analytics experience and proficiency in Excel and Power BI are preferred.

Qualifications

• Strong analytical skills with a proactive approach to problem-solving and attention to detail.
• Excellent communication skills, both written and verbal, with the ability to convey complex data insights clearly.
• Proficient in data analysis tools and software (e.g., Excel, Power BI) and familiar with SQL, Python or similar programming languages is advantageous.

Responsibilities

• Support the development and maintenance of BI tools to visualise key business metrics and monitor ongoing performance.
• Coordinate, consolidate, and transform Sales, E-Commerce, and Loyalty data. Assist in analysing various Sales and Marketing initiatives and provide strategic recommendations to help leaders identify gaps and opportunities to achieve business objectives.
• Monitor and evaluate the effectiveness of Sales and Marketing promotions, measuring their impact and driving improvements for future initiatives.
• Conduct research on current market trends and dynamics impacting the industry, integrating external insights with internal performance metrics to guide decision-making.
• Collaborate with cross-functional teams to develop requirements for new reports, ensuring clarity, relevance and usability.
• Support the ongoing maintenance of data sets and models to ensure data quality and accuracy.
• Effectively handle multiple priorities, organise workload and meet deadlines.
• Perform ad-hoc data retrieval and analysis, or other related duties as assigned.

Skills

Data analytics

Analytical skills

Communication

Education

Bachelor's degree in Business Administration, Data Science, Statistics, or related disciplines

Tools

Excel

Power BI

SQL

Python

Job description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Key Responsibilities

• Support the development and maintenance of various BI tools to visualise key business metrics and monitor ongoing performance.
• Coordinate, consolidate, and transform Sales, E-Commerce, and Loyalty data. Assist in analysing various Sales and Marketing initiatives and provide strategic recommendations to help leaders identify gaps and areas of opportunity to achieve business objectives.
• Monitor and evaluate the effectiveness of Sales and Marketing promotions, measuring their impact and driving improvements for future initiatives.
• Conduct research on current market trends and dynamics impacting the industry, integrating external insights with internal performance metrics to guide decision-making.
• Collaborate with cross-functional teams to develop requirements for new reports, ensuring clarity, relevance and usability.
• Support the ongoing maintenance of data sets and models to ensure data quality and accuracy.
• Effectively handle multiple priorities, organise workload and meet deadlines.
• Perform ad-hoc data retrieval and analysis, or other related duties as assigned.

Requirements

• Bachelor’s degree or equivalent in Business Administration, Data Science, Statistics, or related disciplines.
• 1-2 years of relevant professional experience in data analytics, or a related field; experience in E-Commerce channel sales is advantageous.
• Strong analytical skills with a proactive approach to problem-solving and attention to detail.
• Excellent communication skills, both written and verbal, with the ability to convey complex data insights clearly.
• Proficient in data analysis tools and software (e.g., Excel, Power BI) and familiar with SQL, Python or similar programming languages is advantageous
• A committed team player, able to build rapport with colleagues and stakeholders.
• Self-motivated, organised, and capable of managing multiple tasks under tight deadlines.
• Good command of English and Cantonese, Mandarin is a plus. For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/