Executive Assistant I (Accident & Emergency)

Hospital Authority - Kowloon Central Cluster; Hong Kong; On-site; HKD 275,000 - 326,000; Part time

Benefits offered by this job

End-of-contract gratuity

Job summary

Hospital Authority - Kowloon Central Cluster seeks an Executive Assistant I for the Accident & Emergency Department, Tseung Kwan O Hospital. You will perform clerical duties, manage data collection, verify patient information and support admissions processes under supervision.

The role requires good English and Chinese, strong computer skills, and the ability to work in a fast-paced hospital setting. End-of-contract gratuity may be offered; contract staff may be considered.

Qualifications

• University graduate or equivalent with experience in HA or healthcare.
• Good English and Chinese writing and speaking skills.
• Proficient in MS Office and data handling.

Responsibilities

• Perform clerical duties under supervision for A&E projects.
• Collect, verify and compile data and statistics.
• Update patient data in PMI and assist in admissions workflow.
• Maintain department records and document control.
• Operate phone/Public announcement systems per protocol.
• Supervise junior clerks and support inventory management.

Skills

MS Office

Data analysis

Communication

Bilingual English/Chinese

Independence

Education

University graduate with relevant experience

HKCEE/HKDSE qualifications as alternative

Tools

MS Access

PowerPoint

Excel

Word

Adobe

Job description

With effect from 1 April 2026, the Hong Kong East Cluster (HKEC) and Hong Kong West Cluster (HKWC) have been integrated to form the Hong Kong Island Cluster (HKIC). For enquiries, please contact relevant HR in-charge of the corresponding job vacancy.

The Career Website will undergo a scheduled system upgrade from 31 August 2026 21:00 to 1 September 2026 01:00(Hong Kong Time). Our e-Recruitment services (including job application) will be temporarily suspendedduring the upgrade period. Please save the application by clicking “Save as draft” if needed. Should youencounter any problems, please send email to . Sorry for any inconvenience [e-mail]

Executive Assistant I (Accident & Emergency) - REF. NO.: KEC/T073/26

Department/Hospital: Accident & Emergency Department, Tseung Kwan O Hospital

Pay: HK$24,675 to $29,195 per month

Up to 5% of total basic salary as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

Perform basic clerical duties under supervision. The typical duties include:

1. 1. Assist in planning, coordinating and organizing A&E projects such as smart projects.
2. 2. Responsible for carrying out data collection & retrieval, statistic verification & compilation.
3. 3. Verify, correct and update patient data in Patient Master Index (PMI).
4. 4. Clerical support in admission, discharge & transfer procedure and documents preparation.
5. 5. Managing computer systems and maintaining existing application systems.
6. 6. Perform secretarial duties and act as document control officer in the Department.
7. 7. Communicate with clients and patients, answer enquiries and handle telephone enquiries.
8. 8. Operate telephone system, public announcement system and implement protocols during emergencies in accordance with the instruction of hospital management.
9. 9. Assist to manage Department F&E inventory and consumables stock keeping.
10. 10. Train & supervise junior clerk in the Department.
11. 11. Perform other duties assigned by supervisors.

Entry Requirements:

1. 1. University Graduates with experience; OR
2. 2. F.5 / S.5 with:
   • (a) HKCEE 5 passes including English Language (Syl B) & Chinese Language; or
   • (b) 5 subjects in HKDSE attaining the level specified below: - Level 2 in English Language & Chinese Language; and - Level 2 in New Senior Secondary subjects / “Attained” in Applied Learning subjects (subject to a maximum of 2 subjects under this category) / Grade E in Other Language subjects AND diploma in a specialized function AND relevant experience.

Preferred Attributes:

1. 1. Proficiency in computer knowledge and applications (e.g. MS Access, PowerPoint, Excel, Word, Adobe) and word processing in both Chinese & English and other MS Office applications.
2. 2. Good command in both written and spoken English and Chinese.
3. 3. Competence and experience in managing and analysis of data.
4. 4. Good interpersonal and communication skills and problem-solving skills.
5. 5. Proactive, responsible, self-motivated and able to work independently.
6. 6. Knowledge and skill in SRS, ERP, CMS & OPAS, video taking & clipping and web site management is preferable.

Remarks:

1. 1. Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.
2. 2. Serving staff who have completed F.5/ S.5 with HKCEE/ HKDSE 5 passes/ attaining Level 2/Grade E incl. Eng (Syl. B) & Chin/ Diploma AND 3 years' relevant experiences in HA; OR F.5/ S.5 with 5 years' relevant experiences in HA may also be considered.

Job:

Supervisory, Clerical and General (Including EA rank)