Engagement Associate / Manager (Guest Relations)

The Executive Centre Hong Kong Limited; Hong Kong; On-site; HKD 201,000 - 279,000; Full time

Benefits offered by this job

Bonus scheme

Overtime pay

Transport allowance

Annual leave

Insurance

Job summary

The Executive Centre Hong Kong Limited is seeking an Engagement Associate/Manager to join the Operations team in Central, Hong Kong. You will deliver professional front-desk service, handle calls, and coordinate meeting room bookings, contributing to smooth daily centre operations.

The role suits someone with strong English, Cantonese and Mandarin skills, customer focus, and team spirit. Fresh graduates are welcome; the company offers a structured career path and attractive benefits.

Qualifications

• Customer-oriented with a client-first mindset.
• Strong communication and interpersonal skills.
• Fluent in English, Cantonese and Mandarin, both written and spoken.

Responsibilities

• Maintain a high level of alertness and professionalism at the reception.
• Handle telephone calls in a professional manner.
• Coordinate meeting room and event bookings.
• Ensure smooth daily operations of the centre.
• Provide administration support to the client.
• Assist in ad hoc assignments when necessary.

Skills

Customer oriented

Communication

Multilingual (EN/CN/Mandarin)

Education

DSE / Form 5–7

Job description

As an Engagement Associate / Manager in the Operations team, the role is to provide a level of quality customer service unsurpassed in the hospitality industry at Business Centre.

Daily Operations:

• Maintain a high level of alertness and professionalism at the reception
• Handle telephone calls in a professional manner
• Coordinate meeting roomand eventbookings
• Ensure smooth daily operations of the centre
• Provide administration support to the client
• Assist in ad hoc assignments when necessary

Job Requirements:

• Customer-oriented, good communication and interpersonal skill
• Good team player
• Good command of both written and spoken English, Cantonese and Mandarin
• Candidate with more experience will be considered as Engagement Manager
• Experience in hotel front office or solid customer service experience will be an advantage
• Fresh graduate willbe welcomed

Staff Benefits:

• 5 day work a week (Monday to Friday, 9am to 6pm)
• Attractive Bonus Scheme, overtime pay and transportation allowance
• Min. 20daysAnnual Leave + 1 day Birthday leave
• Medical, Dental and Life Insurance
• Provide Regular Training and great Career Path

We offer attractive remuneration to the right person with fast track career development opportunities and fringe benefits.

Personal data collected will be used for recruitment purpose only. Applicants who are not contacted within 4 weeks should consider their application unsuccessful and will be filed for opportunities in future.

## More Job Information

Salary

• 18000 - 25000 / MONTH

Job Function

• 文職 接待 補習 導師 - 接待員

Location

• 中環

Employment Term

• 全職

Education

• 中五至中七或DSE