Document Review Officer

Computershare Hong Kong Investor Services Limited; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Benefits offered by this job

Flexible work

Health and wellbeing rewards

Share purchase plan

Extra rewards

Job summary

Computershare Hong Kong Investor Services Limited is offering an office-based, six-month contract role focused on time-sensitive operational projects. You will review documents, verify completeness, and process records following established guidelines.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while engaging with internal and external stakeholders.

Qualifications

• Experience reviewing documents for completeness and accuracy.
• Ability to verify information against defined guidelines.
• Proficient in English and Chinese with both scripts recognized.
• Capable of handling confidential and sensitive information.

Responsibilities

• Review submitted documents and information for completeness, accuracy and consistency.
• Verify information against predefined requirements and processing guidelines.
• Identify missing, unclear or inconsistent information and handle exceptions according to established procedures.
• Accurately capture and update information in designated systems.
• Maintain accurate records of completed work and outstanding items.
• Follow documented procedures and quality-control requirements.
• Handle confidential and sensitive information with a high level of discretion.
• Escalate unusual or complex cases to the appropriate team member.
• Support shareholders with onboarding and registration through the mobile app at the service counter.

Skills

Attention to detail

Bilingual EN/CH

Data review

Excel & Outlook

Confidentiality handling

Job description

Computershare Hong Kong Investor Services Limited View all jobs

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.

We give you a world of potential

Computershare is a global financial administration company, employing over 12,000 people around the world. We provide services in over 20 countries to more than 16,000 clients and 75 million customers.

Within the Facilities team we manage the property, facilities and health & safety for all our colleagues, contractors, third party suppliers and clients on UCI premises.

A role you will love

This is a 6-month contract role tosupport a time-sensitive operational project. The role involves reviewing documents and information, verifying completeness and consistency, and processing records according to established procedures.

The successful candidate will be highly organized, proactive, and service-oriented, with the ability to effectively manage multiple priorities and build strong relationships with internal and external stakeholders.

Key Responsibilities

• Review submitted documents and information for completeness, accuracy and consistency
• Verify information against predefined requirements and processing guidelines
• Identify missing, unclear or inconsistent information and handle exceptions according to established procedures
• Accurately capture and update information in designated systems
• Maintain accurate records of completed work and outstanding items
• Follow documented procedures and quality-control requirements
• Handle confidential and sensitive information with a high level of discretion
• Escalate unusual or complex cases to the appropriate team member
• Support shareholders with onboarding and registration through the mobile app at the service counter

What will you bring to the role?

• Strong attention to detail and ability to identify small discrepancies
• Good visual accuracy and ability to compare information across different documents and records
• Good command of written English and Chinese; ability to recognise both Traditional and Simplified Chinese is a must
• Good numerical accuracy, particularly when reviewing dates, reference numbers and other structured information
• Comfortable working with computer-based systems and performing repetitive, accuracy-sensitive tasks
• Basic proficiency in Microsoft Office, particularly Excel and Outlook
• Ability to type accurately in both English and Chinese
• Ability to follow detailed procedures consistently
• Able to maintain concentration and accuracy when processing a high volume of cases
• Strong awareness of confidentiality and responsible handling of sensitive information

Able to work independently while escalating exceptions when required

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/accessfor further information.

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