Responsibilities
- Risk Identification & Remediation: Lead efforts to identify social and ethical risks within our supply chain and develop and execute concrete remediation plans, working directly with factories globally to close immediate gaps and build long–term, sustained improvement.
- Compliance Account Management: Act as the lead point of contact for US and EU customers, ensuring all compliance standards are strictly met.
- Partner Engagement & Coaching: Leverage vendor/agent expertise to partner with factories, service providers and professional bodies, providing practical guidance and formulating plans to advance social, ethical and environmental compliance performance.
- Incident Investigations: Lead investigations into non‑compliance issues, drive the building and implementation of corrective and preventive measures, and ensure root‑cause resolutions are effectively achieved.
- Assessments & Audits: Collaborate with in‑country teams to conduct targeted audits of partner facilities, focusing on the efficacy of ethical sourcing and facility controls and ensuring audit findings translate into actual change.
- Communication: Maintain accurate, transparent reporting for clients, internal and external stakeholders regarding compliance status, remediation progress and key performance metrics, and provide recommendations.
- Training & Capacity Building: Build compliance capacity within partner facilities through effective training, fostering a culture of accountability and high ethical standards throughout the supply chain.
Qualifications
- Extensive expertise in factory audits covering social, security and environmental/sustainability compliance, specifically within the apparel/knitwear industry.
- Strong knowledge of international labor standards, compliance frameworks and sustainability initiatives.
- Demonstrated leadership in running global compliance programmes and managing teams.
- Extensive experience collaborating directly with factories, deep understanding of on‑site challenges, and a proven record of driving results.
- Excellent teamwork, communication and interpersonal skills to effectively engage a range of stakeholders.
- Strong analytical and strategic thinking abilities.
- Well organized, able to manage multiple tasks, with solid problem‑solving skills and the ability to meet deadlines.
- Command of written and spoken English, Cantonese and Mandarin.
- Comfortable with international travel to production facilities and participation in virtual meetings across time zones.
As an equal opportunity employer, we consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work.