Director, Regional Operations Insights & Automation

Manulife John Hancock

Hong Kong

On-site

HKD 1,200,000 - 1,800,000

Full time

5 days ago

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Job summary

Manulife John Hancock is seeking an Associate Director, Operations Insights Automation to lead the Asia Operations data insights and automation portfolio with a team of five data engineers. You will deliver scalable insights, KPI automation, dashboards, and data solutions across Operations value streams, coordinating regionally with stakeholders, Data Office, and Technology partners.

You will translate priorities into scalable solutions, drive delivery excellence, governance, and adoption while

Qualifications

Bachelor's degree in a related field (see above).
Typically 10+ years of relevant experience in data analytics, business intelligence, business analysis, transformation, automation.

Responsibilities

Regional insights and automation portfolio management across Asia.
Lead intake, prioritization, and delivery planning for dashboards, KPI insights, and automation.
Coordinate delivery across markets, align regional standards with market requirements.
Translate objectives into structured requirements, KPIs, data needs, and acceptance criteria.
Lead end-to-end delivery of KPI automation, dashboards, and insight solutions.