Director, Digital Transformation & Automation

Manulife/John Hancock; Hong Kong; Hybride; HKD 1 500 000 - 2 100 000; Plein temps

Résumé du poste

Manulife/John Hancock is seeking a Director of Digitization & Automation for GWAM & GA Asia Operations. The role drives scalable digitization, automation, and digital solutions with a strong customer and operations focus.

You will lead change, enable data-driven decisions, and partner across a global matrix to deliver measurable outcomes. The position requires experience managing automation/AI at scale, familiarity with Microsoft tools, and a proven change agent capable of influencing diverse

Qualifications

• University degree and/or equivalent practical experience.
• Experience managing automation/AI at scale in complex environments.
• Knowledge of AI, automation, and digital tools including Microsoft stack.

Responsabilités

• Drive demand for digitization, automation and BI solutions with stakeholders.
• Lead innovation and digital delivery at scale.
• Define data and digital tools to solve business problems.
• Lead process redesign to improve quality, speed, and resilience.
• Own process assessment, cost/benefit, prioritization and resourcing.
• Build and lead a high-energy team delivering automation and digital solutions.
• Increase automation delivery velocity to improve efficiency and risk mitigation.
• Provide end-to-end engagement management and executive communications.

Connaissances

Automation at scale

AI & Automation

Executive communication

Change leadership

Stakeholder management

Data-driven insights

Formation

University degree or equivalent

Outils

Power Platform

Azure

Description du poste

Manulife/John Hancock is seeking a Director of Digitization & Automation for GWAM & GA Asia Operations. The role drives scalable digitization, automation, and digital solutions with a strong customer and operations focus.

You will lead change, enable data-driven decisions, and partner across a global matrix to deliver measurable outcomes. The position requires experience managing automation/AI at scale, familiarity with Microsoft tools, and a proven change agent capable of influencing diverse