Director, Change Management Governance

Sun Life Financial; Hong Kong; On-site; HKD 1,000,000 - 1,400,000; Full time

Benefits offered by this job

5-day work week

MPF

Group life insurance

Group medical insurance

Job summary

Sun Life Financial in Hong Kong seeks a Director of Change Mgmt & Benefits Realisation to lead adoption and value delivery across major initiatives. You will shape frameworks, governance, and capabilities with senior leaders and the Asia Transformation Office to ensure measurable outcomes beyond project completion.

With 12+ years in transformation and benefits realisation, you will drive adoption, track value, and report progress to executives, while strengthening enterprise capabilities and

Qualifications

• 12+ years in transformation, strategy execution, PMO, value realisation, change management or consulting.
• Experience designing enterprise-wide capabilities and operating models.
• Strong understanding of benefits realisation, business case management and value governance.
• Proven leadership with senior executives and complex stakeholders.
• Financial services experience preferred.
• Qualifications from Prosci, PMI or Lean advantageous.

Responsibilities

• Establish enterprise Change Management and Benefits Realisation frameworks.
• Design governance and reporting standards across strategic initiatives.
• Improve visibility of benefits and adoption outcomes.
• Provide executive insight on adoption, benefits delivery and risks to value.

Skills

Change management

Benefits realisation

PMO

Strategic transformation

Executive stakeholder

Education

Prosci/ PMI/ Lean certs

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description: Director, Change Mgmt & Benefits Realisation

About the Role This is a newly created leadership role responsible for ensuring that strategic investments deliver measurable business outcomes, not just project completion. The role will establish the frameworks, governance, tools and capabilities needed to drive adoption, embed change and realise business value across the organisation. Initially an individual contributor role, this position will work closely with senior executives, Finance, business leaders, programme teams and the Asia Transformation Office (Asia TO) to shape how transformation delivers value across SLHK.

Key Responsibilities

• Enterprise Change Management
  • Improve adoption and business outcomes of major transformation initiatives through effective change management.
  • Work closely with Asia TO to design and implement standards and measures for change readiness, stakeholder engagement, communications, training, adoption and reinforcement.
  • Implement readiness and value checkpoints across major initiatives.
  • Provide executive insight on adoption, benefits delivery and risks to value across the portfolio.
  • Build a federated network of change execution and business stakeholders.
  • Build organisational capability through coaching, toolkits, communities of practice and leadership engagement.
  • Drive continuous improvement change and benefits realisation capabilities.
• Benefits Realisation
  • Establish SLHK's benefits realisation framework and define standards for benefits tracking, ownership and reporting.
  • Partner with Finance and Business to strengthen benefits activation and reporting, ensuring financial and non-financial benefits are measurable, tracked and actively managed.
  • Identify risks to benefits delivery and drive corrective actions with initiative owners.

What Initial Success Looks Like

• Establish enterprise-wide Change Management and Benefits Realisation frameworks.
• Implement governance and reporting standards across strategic initiatives.
• Improve visibility of business benefits and adoption outcomes.
• Strengthen executive confidence in transformation investment and value decisions.

Experience & Qualifications

• 12+ years of experience in transformation, strategy execution, PMO, value realisation, change management or consulting.
• Proven experience designing and implementing enterprise-wide capabilities and operating models.
• Strong understanding of benefits realisation, business case management and value governance.
• Demonstrated success leading large-scale business, digital or operational transformation programmes.
• Experience working with senior executives and influencing across complex stakeholder environments.
• Financial services experience with regional or multinational experience preferred.
• Qualifications from Prosci, PMI or Lean are advantageous.

At Sun Life, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued. We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate. We are an equal opportunity employer and welcome applications from all qualified candidates.

Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category: Project Management - Process Posting End Date: 19/11/2026

Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers