Digital Strategy and Transformation Manager

Bank of China (Hong Kong) Limited; Hong Kong Island; On-site; HKD 900,000 - 1,400,000; Full time

Job summary

Bank of China (Hong Kong) Limited seeks a Digital Strategy and Transformation Manager to drive digitization of investment and insurance product workflows using AI, blockchain, and tokenization. You will collaborate with Product Managers and stakeholders to develop the product ecosystem and deliver measurable business benefits.

You will enhance UX/UI with Product Managers, optimize end-to-end customer journeys and internal processes to raise service quality.

Qualifications

• Bachelor’s degree or higher in Business Administration, IT, finance, statistics or related field.
• Minimum 4 years' experience in large financial institutions.
• Knowledge of GenAI, e-banking, digital financial products, mobile payments, digital currencies or blockchain is advantageous.
• Team leadership and project management experience.
• Strong English and Chinese communication skills.

Responsibilities

• Drive digitization of investment and insurance product workflows using emerging technologies (AI, blockchain, tokenization).
• Collaborate with Product Managers and stakeholders to develop the investment/insurance product ecosystem.
• Enhance client-centric UX/UI design alongside Product Managers to optimize end-to-end journeys.
• Monitor cutting-edge technology applications and contribute to fintech innovation roadmaps.
• Ensure digital transformation projects comply with regulatory, risk and compliance policies.
• Identify and mitigate operational, technology and compliance risks in projects.
• Coordinate inner operations to ensure efficient execution of daily tasks.

Skills

Team leadership

Project management

Stakeholder mgmt

Coordination

Communication

Education

Bachelor’s degree or higher in related field

Job description

Digital Strategy and Transformation Manager

Support to drive digitization of investment and insurance product workflows using emerging technologies (AI, blockchain, tokenization) to enhance efficiency and user experience

Collaborate with Product Managers and key stakeholders to develop the investment/insurance product ecosystem, delivering tangible benefits and addressing business challenges

Enhance client-centric UX/UI design alongside Product Managers, optimizing end-to-end customer journeys and internal processes to elevate service quality

Proactively monitor cutting-edge technology applications and contribute to the formulation of retail banking fintech innovation strategies and roadmaps

Assist to ensure all digital transformation projects adhere to evolving regulatory requirements, risk management standards, and compliance policies through vigilant monitoring

Identify, assess, and mitigate operational, technological, and compliance risks within projects to control potential exposures effectively

Coordinate inner operations and ensure efficient execution of daily tasks and procedures

Requirements:

Bachelor’s degree or higher in Business Administration, Information Technology, Financial Management, Statistics, or a related discipline (preferred).

Minimum 4 years' relevant experience within sizable financial institutions,

Knowledge of GenAI, e-banking, digital financial products, mobile payments, digital currencies, or blockchain-based solutions (advantageous).

Team leadership and project management capabilities (highly desirable).

Innovative mindset coupled with strong organizational coordination and external stakeholder management skills.

Fluency in written and spoken English and Chinese (including Putonghua), with excellent communication abilities.

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Banking & Credit More than 10,000 employees

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

What can I earn as a Transformation Manager